Responsibilities

This role involves partnering with business and technical teams to define and document requirements for application integrations and workflow automation, translating complex business needs into clear, actionable technical specifications, supporting, maintaining, and optimizing key enterprise platforms including Google Workspace, Slack, Jira, Confluence, and Zoom, assisting in the evaluation, deployment, and configuration of SaaS tools, coordinating with development and operations teams to ensure integrations and tools are built, tested, and deployed effectively, monitoring application health and user feedback to identify and drive improvements, contributing to internal knowledge bases and documentation, staying ahead of industry trends and new technologies, and working independently in a remote-friendly environment while collaborating with cross-functional teams.