Senior Analyst, Payments

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Online Marketplaces, Biotechnology, Financial ServicesIndustries

Requirements

Candidates must possess strong SQL skills, experience with experimentation (A/B testing, causal inference), and proficiency in BI tools like Looker or Tableau. Experience in a marketplace, e-commerce, or fintech business is required, along with previous experience with payments platforms and their ecosystems. Proficiency in Python or R is a plus.

Responsibilities

The Senior Analyst, Payments will propose, design, and analyze A/B tests using SQL, Python, R, and other statistical tools. They will become an authority on user behavior for the payments platform, defining success metrics, analyzing impact on growth, and tracking progress. This role involves presenting findings in key meetings, tackling complex marketplace problems, delivering insights to drive product strategy, and diving deep into payment unit economics to find efficiencies. Additionally, the analyst will work on strategic payments processes and vendor expansion projects.

Skills

SQL

Python

Data Science

A/B Testing

Behavioral Analytics

Payments Analytics

Statistical Analysis

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$143.8MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.

The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.

Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.

The platform offers tools like time tracking and invoicing for efficient project management.

Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.

The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.

Upwork's recognition as the top job posting site boosts its credibility among employers.

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