Senior AI Solution Engineer (HR Systems & Platforms) at Medtronic

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Bachelor’s degree in computer science, Information Systems, or related field
4+ years of experience in AI solution development, automation engineering, or platform configuration
Hands-on experience with at least one agentic platform and one RPA tool
Familiarity with HR processes such as onboarding, case management, and employee support
Strong analytical, communication, and problem-solving skills
Agentic Platforms: Moveworks Studio, ServiceNow Virtual Agent Designer, Workday Extend
LLMs & NLP: prompt engineering, embeddings, vector search
RPA Tools: UiPath Studio, Orchestrator, Automation Hub
Programming Languages: Python, PowerShell (for automation scripting), JavaScript
Integration & APIs: RESTful APIs, JSON, OAuth, Postman, YAML
Cloud & DevOps: Azure, AWS, Git, CI/CD pipelines
Data & Analytics: SQL/Snowflake/Databricks
Preferred: Experience with Workday Studio or ServiceNow Flow Designer
Preferred: Exposure to enterprise-grade LLMs and vector databases
Preferred: Knowledge of HR compliance, data privacy, and security standards
Preferred: Continuous learner with a passion for exploring new technologies and process optimization methodologies
Preferred: Proven ability to work independently, manage multiple projects simultaneously, and deliver high quality results within defined timelines
Preferred: Effectively communicate technical findings and process insights to non-technical stakeholders, and cross-functional teams

Responsibilities

Design and implement intelligent HR workflows and virtual agents using Moveworks, ServiceNow Virtual Agent, and Workday Extend
Develop and optimize conversational AI experiences LLMs for HR use cases (e.g., policy Q&A, case resolution, onboarding support)
Apply prompt engineering and fine-tuning techniques to improve model performance and contextual relevance
Configure workflows, business rules, and data models in ServiceNow, Workday and other HR systems and applications
Integrate agentic platforms with core HRIS systems (e.g., Workday, SuccessFactors) and third-party tools via REST APIs, webhooks, and middleware
Collaborate with platform architects to ensure scalable and secure solution design
Analyze usage metrics, resolution rates, and feedback to continuously improve automation logic and user experience
Implement A/B testing and performance tuning for virtual agents and RPA bots
Continuously improve automation logic, NLP accuracy, and user experience based on analytics and feedback
Work closely with HR product owners, business analysts, architects and IT teams in an agile environment
Participate in sprint planning, backlog grooming, and solution demos

Skills

Key technologies and capabilities for this role

MoveworksServiceNowWorkdaySnowflakeDatabricksUiPathLLMsPrompt EngineeringFine-tuningREST APIsWebhooksMiddleware

Questions & Answers

Common questions about this position

What experience level is required for this Senior AI Solution Engineer role?

A Bachelor’s degree in computer science, Information Systems, or related field is required, along with 4+ years of experience in AI solution development, automation engineering, or platform configuration.

What technical skills and platforms are essential for this position?

Hands-on experience with at least one agentic platform (e.g., Moveworks Studio, ServiceNow Virtual Agent Designer, Workday Extend) and one RPA tool is required, plus skills in prompt engineering, LLMs, NLP, embeddings, vector search, and configuring workflows in ServiceNow and Workday.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What soft skills are needed for success in this role?

Strong analytical, communication, and problem-solving skills are required, along with the ability to collaborate with HR product owners, business analysts, architects, and IT teams in an agile environment.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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