Security Solutions Engineer II at Proofpoint

Idaho, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

CybersecurityIndustries

Requirements

Write and review Python and work with PIP
Comfortable working with Linux via terminal, using SSH, Git etc
General experience with web and email gateways
Background in information or network security
General experience in corporate networking, technical support, system administration (Windows, Unix/Linux), or network security
Strong analytical and problem-solving skills
Ability to manage multiple tasks and work effectively with team members and clients
Excellent time-management and communication skills

Responsibilities

Serve as a subject matter expert (SME) on Proofpoint’s email security managed services and best practices
Respond to customer requests for rule changes, feature additions, policy updates, and routing configurations
Deliver briefings on new product versions, features, and functionality
Review, enable, and configure new product features and enhancements
Collaborate with Threat Strategy Managers to onboard new customers from the Professional Services team, including defining and owning onboarding acceptance criteria
Handle customer escalations and monitor case progress to ensure accuracy and timely completion within SLO guidelines
Participate in and manage the team’s on-call rotation, including after-hours and weekend support
Provide operational metrics and optimization recommendations to MTPS management
Work alongside seniors to design, build, and maintain applications and tools
Write and review new code as well as find and fix bugs in existing code
Continuously learn new programming languages, tools, and technologies, and gain a deeper understanding of our various codebases and architectures
Help diagnose and resolve technical problems, user-reported issues and vulnerabilities
Collaborate with other teams to find and develop new opportunities for value creation and efficiency gains within managed services

Skills

Key technologies and capabilities for this role

Email SecurityPPSPODTAPTRAPCTRCybersecuritySystem MonitoringConfigurationApplication Development

Questions & Answers

Common questions about this position

What are the main responsibilities of the Security Solutions Engineer II role?

The role involves overseeing and managing email security systems like PPS/POD, TAP, TRAP/CTR, responding to customer requests for changes, delivering product briefings, handling escalations, participating in on-call rotation, and developing proprietary services applications including writing production-grade code.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What are Proofpoint's core values and company culture like?

Proofpoint is guided by BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. You'll be part of a global team that breaks barriers to redefine cybersecurity.

What skills or experience make a strong candidate for this role?

Strong candidates should be subject matter experts on Proofpoint’s email security managed services, skilled in monitoring, configuring, and maintaining systems like PPS/POD, TAP, TRAP/CTR, capable of writing production-grade code, handling customer escalations, and participating in on-call rotations.

Proofpoint

Cybersecurity solutions for email and digital communication

About Proofpoint

Proofpoint specializes in cybersecurity, focusing on protecting organizations from advanced threats and compliance risks. The company offers a range of solutions that secure email, social media, and other digital communication channels against cyber threats like phishing, malware, and ransomware. Its products work by utilizing advanced technologies, including machine learning and artificial intelligence, to detect and respond to threats in real-time. Proofpoint differentiates itself from competitors by providing user-friendly solutions that easily integrate into existing IT systems, along with subscription-based services that allow clients to select service tiers tailored to their needs. The company's goal is to enhance the cybersecurity defenses of various organizations, from large enterprises to small businesses, ensuring their digital communications remain secure.

Sunnyvale, CaliforniaHeadquarters

2002Year Founded

$55.4MTotal Funding

IPOCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health, dental, & vision

Employer-paid life, disability & employee assistance programs

Unlimited PTO

401K match

Remote work option

Risks

Integration challenges with Tessian and Illusive could disrupt operations.

Regulatory scrutiny may delay acquisition closings, affecting strategic plans.

Reliance on AI poses risks if technologies fail to adapt to new threats.

Differentiation

Proofpoint leverages AI and machine learning for real-time threat detection.

The company offers a comprehensive suite of cybersecurity solutions for digital communication.

Proofpoint's subscription-based model ensures recurring revenue and flexible service tiers.

Upsides

Acquisitions of Tessian and Illusive enhance AI-driven threat protection capabilities.

Growing demand for ITDR solutions boosts Proofpoint's market position.

Increased focus on AI-driven email security solutions aligns with industry trends.

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