Security Colleague at Ada

Gravesend, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Must be over the age of 18
  • Must pass a basic level safeguarding check
  • Availability for weekend working (required)
  • Flexibility with work patterns and shift patterns, including afternoons and varying hours

Responsibilities

  • Keep a constant watch with patrols/checks, including inside and outside areas of the store for signs of damage, break-ins, or tampering with cash point machines
  • Carry out daily checks on fire doors, clear any obstructions, and maintain fire door records
  • Support in conflicts and heightened situations to ensure colleagues and customers are safe
  • Support manager with random spot checks by acting as a witness and recording details
  • Conduct spot checks on vehicles in the warehouse yard with the driver present
  • Perform other spot checks to ensure paperwork and processes are completed in areas like claims and returns, waste management, and lost property
  • Work with the team to deliver great results and make customers feel safe during their shopping trip

Skills

Security Patrols
Fire Door Checks
Safeguarding
Conflict Resolution
Spot Checks
Customer Service
Retail Security

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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