Security Assistant Manager - MGM Yonkers at MGM Resorts International

Yonkers, New York, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Gaming, CasinoIndustries

Must be 18 years or older and able to obtain proper licensure as required by the New York State Gaming Commission
Possesses at least 2 years of direct security experience in a security leadership role in a high-end resort, casino environment, or law enforcement and/or military experience
Must be available to work varied shifts to include weekends and holidays
Is available to work the 4pm-12am shift, which is subject to change based on operational needs
Can effectively communicate in English, in both verbal and written forms
Has strong knowledge of verbal and written investigative reporting
Is proficient in Microsoft Office Suite and security management software

Manage security officers, department operations, and support staff, to include interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed; plan, develop and direct staff, work assignments and station coverage
Oversee guest and employee safety by promoting a safe and secure environment and implementing and enforcing state, local jurisdiction, regulatory, and company policies and procedures
Act as a liaison with the appropriate outside agencies during security incidents
Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary
Monitor and support security-related processing
Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern
Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes