Ability to work any weekday/weekend between 6am - 9pm (part-time, seasonal)
Proficiency in using a digital handheld device (e.g., RF scanner) to locate, pick, and verify merchandise
Safe navigation of a large picking cart around the club, including during club hours
Capability for frequent lifting of merchandise
Skills in using pallet jack or other material handling equipment to move pallets
Ability to assemble cardboard boxes and pack orders in a safe, damage-free manner
Commitment to club policies, procedures, compliance, honesty, integrity, safety, inclusion, diversity, teamwork, speed, agility, innovation, and maintaining a friendly/positive attitude
Understanding of production/financial performance reporting and GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean)
Responsibilities
Pick and ship orders to members' homes and businesses using a digital handheld device to locate merchandise from the selling floor
Safely navigate picking cart around the club, including during operating hours
Assemble cardboard boxes and pack orders securely to prevent damage
Move pallets of supplies using pallet jack or material handling equipment
Assist with loading UPS/FedEx trucks and shrink wrapping pallets
Process member purchases quickly, courteously, and friendly using handheld scanner to verify merchandise
Build boxes and shrink wrap packages
Support flawless execution, accountability, member-focused service, concern resolution/escalation, and a safe/positive environment
Maintain clean and organized SFC Area and deliver GOLD club standards daily (e.g., Grand Opening Look)
Work as a team to achieve goals and ensure service excellence at all member contact points