Seasonal Chef Instructor, Pastry (Sur La Table) at CSC Generation

Chicago, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, CulinaryIndustries

Requirements

Culinary experience preferred
Teaching or training experience is a plus
Strong communication and interpersonal skills
Ability to maintain product knowledge
Commitment to customer service and sanitation standards
Ability to remain stationary for up to 3 hours at a time
Ability to distinguish flavors and odors
Ability to grab, reach, and move around the workplace

Responsibilities

Models and directs employees to ensure customer service standards are met
Delivers an exceptional cooking class experience at every class using provided recipes and game plans
Stays informed by maintaining product knowledge and seeking additional resources
Ensures high standards of sanitation and cleanliness are maintained
Ensures all food items are cooked and served at the correct temperature and under sanitary conditions
Works as a part of a high-performing team to achieve store’s sales plan
Strives to achieve individual and/or class sales goals
Provides coaching in the moment and performance feedback to Kitchen Assistants and communicates performance issues directly to the Resident Chef
Seeks opportunities to increase cooking class and retail sales
Records time worked accurately and according to SLT policy
Anticipates and solves problems by taking decisive action and following up with the Resident Chef
Demonstrates exceptional verbal and written communication skills
May handle, serve, and pour liquor, wine and beer and/or mix ingredients
Performs other duties as assigned by the Resident Chef

Skills

Pastry

Culinary Instruction

Customer Service

Sanitation

Food Safety

Communication

Team Coaching

Sales

Recipe Execution

Product Knowledge

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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