School Advisor and Coordinator (Education Consulting & Front Desk Support) at Think Academy

Cupertino, California, United States

$50,000 – $74,000Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Education, Education ConsultingIndustries

Bachelor’s degree preferred; education, communication, or customer service background a plus
Bilingual in English and Mandarin preferred
Excellent interpersonal and communication skills — friendly, patient, and solution-oriented
Organized and detail-minded, able to multitask in a fast-paced environment
Passionate about education and providing great parent and student experiences

Greet and consult with walk-in or online parents to understand student needs
Present Think Academy programs and recommend appropriate classes or learning paths
Support placement tests and trial classes, and guide parents through the enrollment process
Follow up with potential families to maximize conversion and ensure a smooth onboarding experience
Serve as the first point of contact for parents and visitors — in person, by phone, and via email
Handle class scheduling, student check-in/out, and inquiries with warmth and efficiency
Maintain a welcoming, organized, and professional front-desk environment
Coordinate with teachers and operations teams to resolve classroom or scheduling issues
Assist with campus events, workshops, and open houses
Collaborate with marketing and academic teams to ensure consistent service and smooth workflow