Salesforce Platform Technical Lead – OMS at SharkNinja

Needham, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, E-commerce, Consumer GoodsIndustries

Requirements

8+ years of professional experience in Salesforce development and architecture, with at least 3 years focused on Order Management and Omnichannel Inventory solutions
Proven expertise in Salesforce OMS features including order orchestration, inventory reservations

Responsibilities

Assist with architecture and lead the technical delivery of Salesforce Order Management System (OMS) and Omnichannel Inventory implementations
Design and manage integrations between Salesforce clouds (Commerce, OMS, Service, Data) and third-party systems such as ERP, WMS, and middleware platforms (Oracle OIC)
Ensure that order fulfillment solutions are optimized for various sales channels, including direct-to-consumer (D2C), B2B, and marketplaces
Develop and customize Salesforce platform components, including Apex, Lightning Web Components (LWC), SOQL, and integration APIs
Partner with supply chain and logistics teams to ensure that digital order management solutions support efficient fulfillment, inventory accuracy, and timely delivery
Identify bottlenecks or inefficiencies in the current order management and fulfillment processes and propose solutions to address them
Support testing efforts, including SIT, UAT, and performance testing, to ensure solutions meet functional and non-functional requirements
Analyze key performance indicators (KPIs) such as order processing times, shipping accuracy, fulfillment speed, and customer satisfaction
Utilize data analytics tools to monitor and improve order management workflows and fulfillment operations
Ensure that order management and fulfillment solutions comply with relevant legal and regulatory standards (e.g., tax, customs, and data privacy regulations)
Introduce innovative technologies and methods, such as automated warehousing, advanced shipping options, and real-time inventory syncing, to enhance fulfillment efficiency
Lead and mentor development teams, ensuring adherence to best practices, code quality, and deployment standards
Champion new technologies, tools, and methodologies to continuously improve development and delivery processes

Skills

Salesforce

Order Management System

OMS

Omnichannel Inventory

Salesforce Commerce Cloud

Salesforce Service Cloud

Salesforce Data Cloud

ERP Integration

WMS

Oracle

Middleware

E-commerce

Supply Chain Logistics

SharkNinja

Designs and manufactures high-performance home appliances

About SharkNinja

SharkNinja designs and manufactures home appliances and cleaning products that aim to make everyday tasks easier and more enjoyable. Their product range includes vacuum cleaners, kitchen appliances, and various household gadgets. These products are engineered to improve efficiency and quality of life for users. SharkNinja stands out from competitors by focusing on high-performance and reliable solutions, which consistently receive positive customer feedback. The company’s goal is to enhance consumer satisfaction and build long-term relationships, encouraging repeat purchases and brand loyalty.

Needham, AlabamaHeadquarters

1994Year Founded

$558.6MTotal Funding

SECONDARYCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Family Planning Benefits

Mental Health Support

Professional Development Budget

Flexible Work Hours

Paid Vacation

Remote Work Options

401(k) Company Match

Health Insurance

Risks

Increased competition from emerging smart home brands threatens market share.

Rising raw material costs could impact SharkNinja's profit margins.

Global chip shortage may delay new product launches.

Differentiation

SharkNinja offers innovative, high-performance home appliances and cleaning products.

The company has a strong global presence with products sold worldwide.

SharkNinja's PowerDetect technology revolutionizes vacuum cleaning efficiency.

Upsides

Smart home integration offers new opportunities for SharkNinja's product compatibility.

The trend towards compact, multi-functional appliances aligns with SharkNinja's offerings.

Growing health and wellness interest boosts demand for SharkNinja's kitchen appliances.

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