Salesforce Administrator L2

India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Communications, BiotechnologyIndustries

Requirements

Candidates must have at least 2 years of experience with Salesforce.com implementation, including design, configuration, and deployment, with hands-on experience in process automation tools like Lightning Flows. A Salesforce Certified Administrator certification is required, along with strong presentation, communication, facilitation, organizational, and business analysis skills. Comprehensive experience in debugging and troubleshooting within Salesforce, knowledge of Salesforce.com configuration best practices, and the ability to understand business needs and translate them into technical solutions are essential. Desired qualifications include 1+ year of experience designing or developing on Salesforce (Apex) and experience with managing large data sets and developing Lightning Components.

Responsibilities

The Salesforce Administrator will assist project managers with Salesforce.com workstreams, manage and audit data integrity across the organization within Salesforce.com and other business systems, and collaborate with program managers and stakeholders to identify process gaps and develop solutions. This role involves fixing existing system problems, evaluating and improving the existing codebase for extensibility, and collaborating with cross-functional teams. Additionally, the administrator will mentor junior administrators and provide guidance on best practices.

Skills

Salesforce.com

Data Management

Process Improvement

Salesforce Administration

Data Auditing

Data Integrity

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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