Salesforce Administrator

About Accurate Background

When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

About the Role

We are seeking a Salesforce Administrator who is proactive, adaptable, and thrives in environments where processes are still being defined. This role is ideal for someone who can confidently navigate ambiguity, ask clarifying questions, and take ownership of a wide range of responsibilities for Sales, Service, and CPQ. You’ll be the go-to resource for diverse platform requests, with a strong focus on revamping permissions, managing license usage, and collaborating with developers to deliver scalable solutions.

Responsibilities

• Redesign and implement role-based permission groups and profiles to support secure and scalable user access.
• Audit and optimize existing security groups, sharing rules, and permission structures to align with business roles and compliance standards.
• Serve as the primary point of contact for a wide variety of Salesforce requests, including user management, issues, reporting, and data updates.
• Manage and monitor Salesforce license usage, ensuring efficient allocation and compliance with contractual limits.
• Support Data Loader operations, including imports, exports, updates, and deletions, ensuring accuracy and data integrity.
• Collaborate closely with Salesforce developers to clarify requirements, test solutions, and ensure smooth deployments.
• Communicate effectively with both technical and non-technical stakeholders, translating business needs into actionable Salesforce solutions.
• Contribute to the development of team processes, documentation, and best practices in a fast-evolving environment.

Qualifications

• Experience: 2+ years of Salesforce administration experience with a bachelor’s degree, or 8+ years of relevant experience in lieu of a degree.
• Certifications: Salesforce Administrator required; Advanced Admin or Business Analyst certifications are a plus.

Core Competencies

• Manages Complexity
• Self-Development
• Decision Quality
• Plans & Aligns
• Organizational Savvy

Skills

• Security Model (Profiles, Roles, Permission Sets, Sharing Rules)
• License Management and Optimization
• Process Automation (Flows, Workflow Rules)
• Data Loader and Data Management
• Cross-functional Collaboration
• Written and Verbal Communication
• Business Analysis and Change Management

Bonus Experience (Nice to Have)

• Familiarity with OwnBackup Archive or similar data storage/archiving tools
• Experience with integrated applications such as Amazon Connect, Crossbeam, 6sense, Ironclad, Playvox, ASAPP or similar platforms

Compensation and Benefits

• Salary: $63,000 - $94,000 a year. Pay will vary depending on job-related knowledge, skills, experience, and relevant education and training.
• Variable Pay: This position may also be eligible for an annual performance-based bonus, commission, or other variable pay plan.
• Benefits: The Company also offers a full range of benefits, including medical, dental, and 401k. Your recruiter can share more details about the specific compensation package during the hiring process.

The Accurate Way

We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles:

• Take Ownership: Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you.
• Be Open
• Stay Curious
• Work as One These are core values that dictate what we stand for, and how we behave.