Senior Salesforce Administrator
DrataSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Mental Health, Healthcare, TechnologyIndustries
Requirements
- 3+ years of experience as a Salesforce Administrator or equivalent role
- Strong understanding of Salesforce core concepts and features
- Excellent organizational and problem-solving skills
- Strong interpersonal skills to effectively communicate and collaborate with users from diverse cultural backgrounds
- Experience with data import/export, data cleaning, and data validation to maintain data accuracy and integrity
- Service desk system experience like Jira or similar to manage and prioritize support tickets
Responsibilities
- Create, modify, and deactivate user accounts
- Assign user profiles, roles, and permissions
- Manage user licenses and entitlements
- Import and export data
- Clean and standardize data
- Backup and restore data
- Configure Salesforce objects, fields, and page layouts
- Create and customize reports and dashboards
- Set up workflows, approvals, and automation rules
- Provide technical support to users
- Troubleshoot issues and resolve problems
- Train users on Salesforce features and best practices
- Research and recommend Salesforce updates and upgrades
- Assist in the implementation of new Salesforce features
- Implement and maintain security policies and procedures
- Monitor security logs and address any issues
Skills
Salesforce
Salesforce Administration
User Management
Data Import/Export
Data Cleaning
Salesforce Configuration
Reports and Dashboards
Workflows
Approvals
Automation Rules
Profiles
Roles
Permissions
Lyra Health
Digital mental health care services for employees
About Lyra Health
Lyra Health offers mental health care services through a digital platform, primarily targeting businesses that want to support their employees. The company connects employees with a network of over 20,000 vetted mental health providers, offering services like therapy, coaching, and self-guided programs, accessible in-person or online. What sets Lyra Health apart is its concierge model, which provides personalized care and 24/7 support from care navigators. The goal is to improve employee wellness while helping businesses reduce healthcare costs.
Burlingame, CaliforniaHeadquarters
2015Year Founded
$671.3MTotal Funding
SERIES_FCompany Stage
Social Impact, HealthcareIndustries
1,001-5,000Employees
Benefits
Lyra for Lyrians - Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
Health benefits - Comprehensive medical, dental, and vision benefits, along with a free monthly membership to One Medical
Financial rewards - Generous compensation, 401k, and equity options
Paid time off - Guilt-free time to unwind and recharge, including four weeks of vacation and paid holidays
Tech stipend - Monthly stipend to spend on technology needs
Snacks & meals - Monthly Uber Eats and NatureBox credits to nourish body and mind
Risks
Increased competition from platforms like Ginger and Headspace Health.
Potential regulatory scrutiny over data privacy concerns with digital platforms.
Economic downturns may lead to reduced corporate spending on employee benefits.
Differentiation
Lyra Health offers a concierge member experience with personalized mental health care.
The company has a global network of 20,000 providers in over 200 countries.
Lyra's evidence-based approach results in 7x better outcomes than traditional plans.
Upsides
Lyra Health's partnerships with AT&T and CHA validate its market position.
The company has sustained a 26% reduction in healthcare costs over four years.
Lyra's expansion into teen mental health care addresses a growing market need.
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