Salesforce Administrator at Samba TV

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Advertising, TechnologyIndustries

Requirements

Experience as primary Salesforce Administrator
Salesforce administration certifications and experience, including Sales Cloud
Expertise with Salesforce configuration changes (e.g., Flows, dashboards)
Knowledge and curiosity about the Advertising, Media, Data and Measurement landscape (much preferred but not required)
Ability to partner with Go-to-Market, Finance and Executive Leadership
Willingness to accommodate internal stakeholders that work across multiple time zones
Experience or at least knowledge of Mulesoft
Bachelor’s Degree

Responsibilities

Collaborate with Go-to-Market Leaders to understand the needs of the business and devise Salesforce solutions to ease the operations of Sales and Customer Support Teams
Keep up to date with new SFDC features and releases to use all tools at our disposal and optimize builds
Work on more complex system customizations and special projects as identified by management
Resolving tickets and troubleshooting issues
Providing responsive support to maintain user satisfaction
Managing critical user lifecycle processes, including onboarding/offboarding and team structure changes
Managing roles, profiles, permissions, and public groups
Implementing changes such as Flows, fields, dashboards, and page layouts
Testing and deploying updates to improve functionality
Developing training materials and rolling out new processes
Conducting sessions to improve platform adoption
Performing data loads and ensuring data accuracy and reliability
Supporting larger Salesforce projects, such as integrations and automation
Enhancing platform capabilities by refining processes and supporting new initiatives
Managing internal/external Salesforce resources

Skills

Salesforce

SFDC

Flows

Dashboards

Page Layouts

Roles

Profiles

Permissions

Public Groups

Data Loads

Integrations

Automation

Samba TV

Audience measurement and analytics for smart TVs

About Samba TV

Samba TV provides audience measurement and insights for the television industry, focusing on the smart TV market. Their technology is integrated into 35 million TVs globally, allowing them to collect and analyze extensive viewership data. This data helps advertisers, broadcasters, and content creators understand viewer behavior and improve their advertising and content strategies. Samba TV's audience measurement system is significantly larger than traditional methods, offering more accurate data. The company operates on a business model where clients pay for access to their data and analytics, ensuring privacy compliance and giving viewers control over their data sharing. The goal of Samba TV is to enhance the television viewing experience through detailed insights and measurement services.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$44.4MTotal Funding

EARLY_VCCompany Stage

Data & Analytics, Consumer SoftwareIndustries

201-500Employees

Benefits

Flexible Work Hours

Remote Work Options

Professional Development Budget

Mental Health Support

Company Equity

Employee Discounts

Risks

Increasing competition from Roku and Amazon challenges Samba TV's market share.

Privacy-focused regulations may increase compliance costs for Samba TV.

Shift towards ad-free streaming services could reduce demand for advertising insights.

Differentiation

Samba TV partners with 20 smart TV brands, embedding technology in 35 million TVs.

Proprietary multi-source panel is 100 times larger than traditional measurement systems.

Offers comprehensive audience measurement and actionable insights for advertisers and content creators.

Upsides

Growing demand for cross-platform measurement solutions boosts Samba TV's market potential.

Acquisition of Semasio enhances capabilities in privacy-compliant contextual targeting.

Partnerships with digital audio platforms expand audience insights across media channels.

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