Salesforce Administrator at Promenade

Santa Monica, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

CRM SoftwareIndustries

Requirements

Candidates should have 1–3 years of experience administering Salesforce Sales or Service Cloud, expertise in Excel (VLOOKUPs, pivot tables, and data analysis), and a strong comfort level working with large datasets. They should possess a strong understanding of Salesforce automation (Flows, Validation Rules, etc.) and analytical thinking with a problem-solving mindset, along with experience supporting go-to-market teams (Sales, CS, Marketing).

Responsibilities

The Salesforce Administrator will own and manage Salesforce Sales Cloud and Service Cloud instances, handle user administration (profiles, roles, permissions, access), customize objects, record types, page layouts, fields, and validation rules, and create, maintain, and troubleshoot reports and dashboards for multiple teams. They will partner with GTM teams to integrate Salesforce with third-party tools like Revenue.io, Chili Piper, Zoom, Pardot, and Zapier, lead internal Salesforce training, onboarding, and support, maintain data hygiene through deduplication, enrichment, and lead list uploads, proactively identify and implement workflow/process improvements, conduct regular audits and security reviews, and assist with equity/stock options, medical/dental/vision coverage, transportation coverage, fully stocked snack bar & lunches, company provided gear & swag, and work in a fast-paced, fun environment.

Skills

Salesforce Sales Cloud

Sales Cloud

Service Cloud

Salesforce admin

Profiles

Roles

Permissions

ObjectCustomization

Record Types

Page Layouts

Fields

Validation Rules

Flows

Process Builder

Reports

Dashboards

Data Hygiene

Deduplication

Enrichment

Lead List Uploads

Security Audits

Third-Party Integrations

Revenue.io

Chili Piper

Zoom

Pardot

Zapier

Go-to-Market collaboration

Excel

Pivot Tables

VLOOKUP

Promenade

E-commerce solutions for niche businesses

About Promenade

Promenade provides e-commerce solutions specifically designed for small and medium-sized businesses in niche markets like florists, restaurants, liquor stores, and butcher shops. Their platform includes point-of-sale (POS) systems, online ordering features, and marketing tools, enabling these businesses to manage their operations more effectively and reduce reliance on costly third-party services. Unlike many competitors, Promenade focuses on tailored solutions for each type of business, helping clients enhance their online presence and improve operational efficiency. The company's goal is to support local, independent businesses in increasing their revenue and profitability through a subscription-based model that also offers additional services like marketing and customer support.

Santa Monica, CaliforniaHeadquarters

2011Year Founded

$18.2MTotal Funding

SERIES_BCompany Stage

Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Remote Work Options

Professional Development Budget

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Hybrid Work Options

Equity/Stock options

Transportation coverage

Risks

Increased competition from larger platforms like Shopify and Square threatens Promenade's market share.

Economic downturns may reduce small business spending on subscription services, impacting revenue.

Growing data privacy concerns could lead to stricter regulations for Promenade.

Differentiation

Promenade offers specialized e-commerce solutions for niche markets like florists and restaurants.

The platform integrates online and offline sales, enhancing omnichannel retailing for small businesses.

Promenade reduces dependency on third-party services, offering a comprehensive suite of tools.

Upsides

Increased demand for integrated e-commerce solutions is driving growth for Promenade.

The rise of AI-driven marketing tools enhances Promenade's personalized customer engagement.

The shift towards cashless transactions accelerates adoption of Promenade's advanced POS systems.

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