Sales Support - Coordinator Commercial Data Integrity & Customer Questionnaires at Albemarle

Budapest, Hungary

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Petrochemical, Refining, Specialty ChemicalsIndustries

Requirements

Analytical mindset with strong problem-solving skills
Strong organizational and communication skills
Proficiency in English (written and spoken)
Ability to work independently and collaboratively in an international environment
Strong attention to detail and process improvement mindset
Preferred: experience with project management and audits
Preferred: experience with data quality tools and techniques
Preferred: familiarity with Lean or Six Sigma methodologies

Responsibilities

Serve as the central point of contact for all Ketjen customer questionnaires
Coordinate with internal Subject Matter Experts across departments (such as HR, Regulatory, Sustainability, IT, HSE, Compliance)
Design and continuously improve the questionnaire handling process
Timely completion of questionnaires
Build and maintain a database of Ketjen-specific Q&A
Prioritize requests based on business impact and customer importance
Ensure NDA coverage and gatekeeping for sensitive information sharing
Identify and document gaps in Ketjen policies and procedures
Analyze current Salesforce workflows and user behaviors to identify inefficiencies or bottlenecks
Propose and implement improvements to enhance user experience, data entry efficiency, and reporting accuracy
Act as a liaison between commercial teams, IT, and data governance to align on data standards and process improvements
Work closely with Salesforce developers to translate business needs into system enhancements (incl. change communication and coordination of end-user training)
Support internal and external audit reporting (e.g. ISO)

Skills

Key technologies and capabilities for this role

SalesforceCRMData QualityProcess ImprovementSales OperationsCustomer QuestionnairesData GovernanceSalesforce Workflows

Questions & Answers

Common questions about this position

What benefits are offered for this position?

The role offers competitive compensation and a comprehensive benefits package, along with a diverse array of resources to support professional and personal growth.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What key skills are required for the Sales Support Coordinator role?

Required skills include an analytical mindset with strong problem-solving skills, strong organizational and communication skills, proficiency in English (written and spoken), ability to work independently and collaboratively in an international environment, and strong attention to detail with a process improvement mindset.

What is the company culture like at Ketjen?

Ketjen offers a successful team environment focused on innovation, excitement, and energy, where employees can challenge themselves, work with the best in the industry, and make meaningful contributions in an international setting.

What makes a strong candidate for this role?

Strong candidates will have the required qualifications plus preferred skills like experience with project management and audits, data quality tools and techniques, and familiarity with Lean or Six Sigma methodologies.