Sales Supervisor at GOAT Group

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Fashion, SneakersIndustries

Requirements

2+ years of sales management/supervisor experience in the retail/service industry
Passion and knowledge of sneakers and fashion
Exceptional leadership and communication skills
Ability to deliver great customer experiences that build loyalty and deliver measurable sales results
Experienced and able to quickly adapt and react positively to business needs and changes
Detailed, organized and have excellent time management
Strong financial acumen and problem-solving skills
Demonstrated ability to build and lead high-performing teams

Responsibilities

Assist the Sales Floor Manager/Store Manager with all aspects of the store functions; opening, closing, scheduling, staffing, store upkeep, updating and sending reports
Lead by example and assist in fostering a winning culture mentality
Direct and monitor all sales activities to ensure operating and sales goals are met
Lead and support selling on the floor, front-of-house operations and team touch-bases
Develop exceptional customer relationships and a best-in-class sales culture that raises the bar
Mentor and instruct team members on Flight Club’s WAVE training to ensure delivery of excellent customer service, product knowledge and brand history
Implement and create store benchmarks with a clearly defined succession plan
Support business growth and leadership by analyzing and communicating key financial data, monitoring operating efficiencies and identifying business trends/opportunities

Skills

Key technologies and capabilities for this role

sales managementteam leadershipcustomer serviceretail operationssneaker knowledgefashion knowledgestore managementfinancial analysisschedulingstaffingproduct knowledgeWAVE training

Questions & Answers

Common questions about this position

What experience is required for the Sales Supervisor role?

Candidates need 2+ years of sales management/supervisor experience in the retail/service industry, along with passion and knowledge of sneakers and fashion.

What key skills are needed for this position?

The role requires exceptional leadership and communication skills, strong financial acumen and problem-solving skills, and the ability to build and lead high-performing teams.

Is this a remote position or does it require working in a store?

This is an in-store role at Flight Club's brick-and-mortar locations, involving daily operations like opening, closing, and sales floor leadership.

What is the company culture like at Flight Club?

Flight Club fosters a winning culture mentality through passionate employees, exceptional customer service via WAVE training, and a focus on building customer relationships and team engagement.

What makes a strong candidate for this Sales Supervisor role?

Strong candidates have demonstrated ability to deliver great customer experiences that build loyalty and sales results, adapt quickly to business changes, and stay detailed, organized with excellent time management.

GOAT Group

Marketplace for authentic sneakers and apparel

About GOAT Group

GOAT Group operates four brands—GOAT, Flight Club, Grailed, and alias—focused on providing authentic sneakers, apparel, and accessories to a global community of over 50 million members in 170 countries. The company connects buyers and sellers through its platforms, ensuring product authenticity with strict verification processes. Revenue is generated through transaction fees, premium services, and partnerships. GOAT Group stands out in the competitive fashion and streetwear market by catering to sneaker enthusiasts, fashion-forward individuals, and collectors, while leveraging its technological infrastructure to create a secure and seamless marketplace experience.

Bellflower, CaliforniaHeadquarters

2010Year Founded

$479.2MTotal Funding

SERIES_FCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Risks

FTC's $2M penalty may harm GOAT's reputation and consumer trust.

Intensifying competition in sneaker and streetwear markets could erode GOAT's market share.

Integration challenges from Grailed acquisition may distract from GOAT's core operations.

Differentiation

GOAT Group offers a unique marketplace for authentic sneakers and streetwear.

The company operates globally with 13 physical locations and extensive e-commerce platforms.

GOAT ensures product authenticity through rigorous verification processes, enhancing buyer trust.

Upsides

GOAT's $300M funding boosts growth and expansion opportunities in global markets.

Rising sneaker culture expands GOAT's customer base and market potential.

Collaborations with high-profile designers attract fashion-forward consumers to GOAT's platform.

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