Sales Associate, Part-Time - Santa Monica at Reformation

Santa Monica, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Passion for customers and sustainability
Enthusiasm for the brand and its values
Ability to meet and exceed sales goals
Strong customer service skills
Ability to maintain inventory accuracy and controls
Commitment to upholding time and attendance policies

Responsibilities

Consistently meet and exceed sales goals
Assist in clientele generation through customer engagement
Contribute to an in-store experience for customers that both surprises and delights them
Deliver and foster a culture of an excellent client experience through a customer-first mindset to build long-term loyal client relationships
Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability
Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
Understand the need for consistent inventory accuracy and controls in store
Contribute to Loss Prevention in all areas of the business
Uphold time and attendance policy
Ensure the selling floor reflects the brand and concept standards at all times
Share your deep knowledge about our product with genuine enthusiasm
Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
Help ensure that

Skills

Customer Service

Sales

Inventory Management

Loss Prevention

Client Engagement

Brand Ambassadorship

Product Knowledge

NPS

Reformation

Sustainable fashion brand offering eco-friendly clothing

About Reformation

Reformation focuses on sustainable fashion by offering eco-friendly clothing options in a market known for its environmental impact. The company provides a range of stylish clothing items, including jeans, dresses, and wedding attire, while also releasing seasonal collections to align with current fashion trends. Reformation sells its products directly to consumers through its website and physical retail stores, ensuring a seamless shopping experience without extra charges at checkout. This direct-to-consumer model allows Reformation to maintain control over its brand and pricing, making its products more accessible. The company promotes sustainability through initiatives like encouraging customers to recycle their clothing in exchange for store credit, fostering customer loyalty. Reformation's goal is to clean up the fashion industry by making sustainable choices fashionable and available to eco-conscious consumers.

Vernon, CaliforniaHeadquarters

2009Year Founded

$36MTotal Funding

SERIES_BCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Risks

Increased competition in sustainable fashion could dilute Reformation's market share.

Rapid store expansion may strain resources and lead to operational inefficiencies.

Automation partnership with Element Logic could face implementation challenges.

Differentiation

Reformation uses sustainable fabrics and vintage garments to reduce environmental impact.

The company operates a direct-to-consumer model, cutting out middlemen to control costs.

Reformation's quick design-to-market process allows it to release trendy collections swiftly.

Upsides

Growing consumer interest in sustainable fashion boosts Reformation's market potential.

Partnerships with tech companies enhance operational efficiency and customer experience.

Reformation's collaborations with brands like Veja expand its product offerings.

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