Sales Associate, (Part Time) - Chelsea - London at Reformation

Merrillan, Wisconsin, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Fashion, Retail, Sustainable FashionIndustries

Requirements

Experience working with a sales or retail organization and/or operationally intensive business
Ability to work in a fast-paced setting
Strong interpersonal skills and the ability to interact effectively with diverse personalities
Driven approach to take on new challenges with self-motivation for work and career
Available to work a minimum of 20 hours per week
Available to work a minimum of 3 days per week, weekends included
Able to work flexible schedule (days, nights, weekends, & holidays if required)

Responsibilities

Consistently meet and exceed sales goals
Assist in clientele generation through customer engagement
Contribute to an in-store experience for customers that both surprises and delights them
Deliver and foster a culture of excellent client experience through a customer-first mindset to build long-term loyal client relationships
Deliver an elevated client experience acting as a brand ambassador—embody brand values, engage customers on the brand, and share Reformation stories with a focus on sustainability education
Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
Understand the need for consistent inventory accuracy and controls in store
Contribute to Loss Prevention in all areas of the business
Uphold time and attendance policy
Ensure the selling floor reflects the brand and concept standards at all times
Share deep knowledge about product with genuine enthusiasm
Communicate product feedback based on customer feedback to improve product and merchandising
Help ensure the store environment is inspiring and product is easily accessible
Understand the core values and culture of Reformation and reflect these in all efforts
Maintain and uphold a professional, healthy, and productive work environment

Skills

Key technologies and capabilities for this role

SalesCustomer EngagementClientele GenerationRetail ExperienceBrand AmbassadorshipCustomer ServiceSales Goals

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time Sales Associate position.

Where is this job located?

The position is located in Chelsea, London.

What experience is required for this role?

Experience working with a sales or retail organization and/or operationally intensive business is required.

What is the company culture like at Reformation?

Reformation invests in an inclusive culture where everyone has the space to grow, thrive, and belong, with a focus on excellence, customer obsession, sustainability, and maintaining a professional, healthy, and productive work environment.

What makes a strong candidate for this Sales Associate role?

A strong candidate will have retail or sales experience, passion for sustainability and customers, ability to meet sales goals, and embody Reformation's core values while delivering exceptional client experiences.

Reformation

Sustainable fashion brand offering eco-friendly clothing

About Reformation

Reformation focuses on sustainable fashion by offering eco-friendly clothing options in a market known for its environmental impact. The company provides a range of stylish clothing items, including jeans, dresses, and wedding attire, while also releasing seasonal collections to align with current fashion trends. Reformation sells its products directly to consumers through its website and physical retail stores, ensuring a seamless shopping experience without extra charges at checkout. This direct-to-consumer model allows Reformation to maintain control over its brand and pricing, making its products more accessible. The company promotes sustainability through initiatives like encouraging customers to recycle their clothing in exchange for store credit, fostering customer loyalty. Reformation's goal is to clean up the fashion industry by making sustainable choices fashionable and available to eco-conscious consumers.

Vernon, CaliforniaHeadquarters

2009Year Founded

$36MTotal Funding

SERIES_BCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Risks

Increased competition in sustainable fashion could dilute Reformation's market share.

Rapid store expansion may strain resources and lead to operational inefficiencies.

Automation partnership with Element Logic could face implementation challenges.

Differentiation

Reformation uses sustainable fabrics and vintage garments to reduce environmental impact.

The company operates a direct-to-consumer model, cutting out middlemen to control costs.

Reformation's quick design-to-market process allows it to release trendy collections swiftly.

Upsides

Growing consumer interest in sustainable fashion boosts Reformation's market potential.

Partnerships with tech companies enhance operational efficiency and customer experience.

Reformation's collaborations with brands like Veja expand its product offerings.

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