SaaS Architect at Poppulo

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, CommunicationsIndustries

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
10+ years of development experience with at least 3 years in architect roles
Expert-level proficiency in Node.js / TypeScript, including asynchronous programming and modular architecture
Strong hands-on experience designing and scaling applications using microservices and AWS serverless services
Proven understanding of distributed systems, multi-tenancy, RBAC, and SaaS security principles
Event-Driven & Streaming Systems: Hands-on experience with event streaming (Kafka, Kinesis, SNS/SQS) and asynchronous workflows
Observability & Reliability: Champion observability (logging, metrics, tracing) and resilience patterns (circuit breakers, retries, chaos testing)
Deep SaaS expertise
Hands-on experience with AWS serverless technologies
Solid understanding of distributed system design
Understanding of AI technologies

Responsibilities

Produce, promote and govern scalable and reliable architectural patterns and standards to follow (with reference implementations)
Architect and evolve systems to ensure modularity, scalability, and performance across a multi-tenant SaaS environment
Design and implement capabilities across our SaaS platform leading on PoCs for emerging capabilities
Collaborating with stakeholders to align architecture roadmaps with product vision, business value and agile delivery
Collaborate with cross-functional teams including engineers, product managers, DevOps, and QA to deliver cohesive solutions
Implement secure, standards-compliant authentication and authorization using tools like Curity, Cognito, OAuth2, and OIDC
Guide design decisions, Lead design and code reviews, mentor engineers, and foster a culture of engineering excellence and continuous improvement
Explore market and open-source offerings for new capabilities and lead buy versus build decisions including leading vendor and partner technical evaluations
Explore and incorporate AI/ML capabilities, including LLMs and generative workflows
Maintain focus on performance optimization, cost-efficiency, and operational excellence through metrics and monitoring tools
Collaborate on troubleshooting and resolving issues with tuning, coding or design
Evaluate industry trends for opportunities and risks, including security
Mentoring, coaching, cultivating innovation and knowledge sharing across Engineering

Skills

Key technologies and capabilities for this role

SaaSAWSServerlessDistributed SystemsAIMulti-tenantScalabilityArchitecturePoC

Questions & Answers

Common questions about this position

What key skills and expertise are required for the SaaS Architect role?

The role requires deep SaaS expertise, hands-on experience with AWS serverless technologies, solid understanding of distributed system design, and knowledge of AI technologies including LLMs and generative workflows.

Is this position remote or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Poppulo?

Poppulo fosters an inclusive environment that values diversity of perspectives, encourages applications even if candidates don't meet 100% of requirements, and promotes growth of new skills while emphasizing engineering excellence and continuous improvement.

What makes a strong candidate for this SaaS Architect position?

A strong candidate has deep SaaS expertise, AWS serverless experience, distributed systems knowledge, and AI familiarity; Poppulo encourages applications even if you don't meet all requirements, valuing diverse perspectives and growth mindset.

Poppulo

Communication solutions for employee engagement

About Poppulo

Poppulo focuses on enhancing communication between businesses and their key audiences, including customers and employees. The company offers solutions that facilitate effective communication, recognizing it as a fundamental human need. Poppulo's products are designed to help organizations create meaningful connections and improve workplace experiences. Unlike many competitors, Poppulo emphasizes the importance of people in its approach, aiming to foster a more informed and connected world. The company's goal is to empower its customers to achieve impactful communication that leads to positive results.

Cork, IrelandHeadquarters

2012Year Founded

$34MTotal Funding

LATE_VCCompany Stage

Consulting, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Flexible Work Hours

Educational Assistance

401(k) Company Match

Paid Vacation

Life Insurance

Wellness Program

Risks

Recent layoffs may indicate financial instability or restructuring challenges at Poppulo.

Adoption of Poppulo AI may face resistance from traditional communication teams.

Integration challenges from mergers may affect seamless service delivery.

Differentiation

Poppulo's Harmony platform integrates employee communications, digital signage, and workplace management.

Poppulo AI enhances productivity with intelligent insights and automation for communication teams.

Poppulo's omnichannel platform is trusted by 47 of the Fortune 100 companies.

Upsides

Poppulo AI boosts productivity and engagement with enterprise-grade AI capabilities.

The Engage '23 Conference highlights Poppulo's leadership in virtual industry events.

Poppulo's recognition as a top software reflects high demand for its communication solutions.

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