RTV Clerk Full Time at BJ's Wholesale Club

Plymouth, Massachusetts, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Ability to carry out job functions and responsibilities as assigned
Support the application of club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, address concerns, and escalate as appropriate
Ensure a safe and positive environment for members and team members
Embrace inclusion and diversity through collaboration and respect
Work as a team to achieve goals, move with speed and agility
Innovate and adapt quickly
Maintain a friendly and positive attitude
Deliver service excellence, resolve and de-escalate member concerns
Commitment to GOLD Member Standards (Greet, Anticipate, Appreciate - GAA)
Deliver GOLD club standards daily (Grand opening look, stocked items, promotional plans executed, accurate signage, clean and organized)
Understand how to access and read production and/or financial performance reporting for the department

Support an exceptional member shopping experience by processing and sorting damaged, defective, and/or returned merchandise
Reduce salvage, obtain return authorizations from vendors, and re-wrap sellable merchandise
Work with speed and accuracy to facilitate organized processes
Accurately process damaged or defective merchandise following salvage, donation, vendor return, reverse logistics, hazardous waste, and destroy procedures
Obtain return authorizations from vendors, process vendor chargebacks, and package and ship merchandise returns based on vendor policies
Maintain correct stock/inventory status for all damaged, defective, and returned merchandise
Assess breakage logs for leaking, spoiled, and broken merchandise and process out of inventory
Process freezer and dairy damages