Field Service Maintenance Technician
Symbotic- Full Time
- Junior (1 to 2 years)
Candidates should have 1–3 years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field. Proficiency with diagnostic tools such as multimeters and oscilloscopes is required, along with experience in software and hardware troubleshooting. Familiarity with Jira or similar documentation tools is necessary. The ability to lift 70 lbs and spend extended periods on your feet is essential. A valid U.S. driver’s license and comfort driving U-Haul-sized vehicles are required, as well as the ability to work weekends and flexible shifts, including mornings and evenings.
The Robotics Field Operations Technician will troubleshoot, diagnose, and repair robots using hardware and software tools. They will monitor and support robots in the field, resolving operational issues, and assist with the deployment and retrieval of robots in and out of market areas. Conducting component-level and assembly-level testing to identify performance issues is also part of the role. The technician will provide feedback to engineering and development teams to refine hardware, software, and operational processes, track and manage lab and component inventories, log repair activities in Jira, assist merchants and customers during delivery operations, and maintain the cleanliness and appearance of robots.
Autonomous delivery robots for food and retail
Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.