Serve Robotics

Robotics Field Operations Technician

Dallas, Texas, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Robotics & Automation, Consumer GoodsIndustries

Requirements

Candidates should have 1–3 years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field. Proficiency with diagnostic tools such as multimeters and oscilloscopes is required, along with experience in software and hardware troubleshooting. Familiarity with Jira or similar documentation tools is necessary. The ability to lift 70 lbs and spend extended periods on your feet is essential. A valid U.S. driver’s license and comfort driving U-Haul-sized vehicles are required, as well as the ability to work weekends and flexible shifts, including mornings and evenings.

Responsibilities

The Robotics Field Operations Technician will troubleshoot, diagnose, and repair robots using hardware and software tools. They will monitor and support robots in the field, resolving operational issues, and assist with the deployment and retrieval of robots in and out of market areas. Conducting component-level and assembly-level testing to identify performance issues is also part of the role. The technician will provide feedback to engineering and development teams to refine hardware, software, and operational processes, track and manage lab and component inventories, log repair activities in Jira, assist merchants and customers during delivery operations, and maintain the cleanliness and appearance of robots.

Skills

diagnostic tools
multimeters
oscilloscopes
software troubleshooting
hardware troubleshooting
Jira
U-Haul-sized vehicles
driver’s license

Serve Robotics

Autonomous delivery robots for food and retail

About Serve Robotics

Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.

Key Metrics

Redwood City, CaliforniaHeadquarters
2021Year Founded
$51.6MTotal Funding
POST_IPO_EQUITYCompany Stage
Food & Agriculture, Robotics & Automation, Consumer GoodsIndustries
51-200Employees

Risks

Rapid expansion may strain resources and operational capabilities.
Integration of Vebu could divert focus from core delivery services.
Over-reliance on partners like Uber and Nvidia poses potential risks.

Differentiation

Serve Robotics uses zero-emissions rovers for eco-friendly food delivery.
The company offers delivery-as-a-service with a subscription-based revenue model.
Serve Robotics integrates Vebu's Autocado for expanded automation solutions.

Upsides

Recent $80M funding supports expansion to 2,000 robots by end of 2025.
Acquisition of Vebu enhances automation offerings beyond delivery services.
Appointment of Anthony Armenta boosts AI and software capabilities.

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