Risk Operations Analyst II - Remote at PayNearMe

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Payments, Financial ServicesIndustries

Requirements

Highly experienced and driven professional with robust analytical expertise
Excellent client-facing communication skills
Strong background in risk management within the payments or financial services sectors
Proficiency with advanced tools and techniques (e.g., standard and advanced rules-based risk engines, third-party platforms like Accertify)
Experience with BI tools such as Looker, Dataiku, SQL, and Excel/Google Suite

Responsibilities

Employ advanced tools and techniques to detect and assess fraudulent behavior and provide actionable insights
Provide advanced risk services, including support for RFIs (Networks, Partners, Banks), limits adjustments, merchant underwriting, and tailored risk interventions
Proactively support and resolve client and platform risk events, ensuring timely and accurate response, root cause analysis, and recommended control enhancements
Continuously monitor and analyze client, user, and transaction data to detect and investigate suspicious activity
Engage with clients to clearly explain fraud findings, risk exposures, and industry developments in a consultative manner
Guide clients in defining and maintaining appropriate risk appetite strategies, balancing loss and approval rates to achieve business goals
Offer customized guidance on fraud prevention, compliance, and operational efficiency
Generate, analyze, and deliver BI reports to highlight fraud trends and ensure transparency in client and platform risk performance
Develop custom reporting solutions to support both internal decision-making and client requirements
Maintain comprehensive documentation of policies, procedures, and standard operating processes for transparency and repeatability
Identify opportunities for enhanced efficiency in risk management operations, client interactions, and fraud prevention tools
Evaluate and leverage third-party vendors for risk management

Skills

Key technologies and capabilities for this role

Fraud AnalysisRisk ManagementTransaction MonitoringData AnalysisAnalytical ToolsClient Communication

Questions & Answers

Common questions about this position

Is this Risk Operations Analyst II position remote?

Yes, this is a fully remote position.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What key skills are required for the Risk Operations Analyst II role?

The role requires robust analytical expertise, excellent client-facing communication skills, and a strong background in risk management within the payments or financial services sectors. Experience with advanced tools like rules-based risk engines and platforms such as Accertify is also essential.

What is the company culture like at PayNearMe?

PayNearMe is a growing team of 200+ employees across 41 states, headquartered in Silicon Valley, focused on innovative payment technology and shaping the future of payments.

What makes a strong candidate for this Risk Operations Analyst II position?

A strong candidate is highly experienced and driven, with expertise in fraud analysis, client risk services, transaction monitoring, and consultative client communication in the payments or financial services sectors.

PayNearMe

Flexible payments platform for diverse transactions

About PayNearMe

PayNearMe provides a payments platform that allows customers to pay in various ways, including cards, ACH transactions, cash, and mobile payment methods like PayPal and Venmo. The platform is designed to enhance the payment experience for both customers and businesses, making it easy for clients such as consumer lenders and online gaming companies to collect payments. PayNearMe stands out by offering a secure cash payment service at over 60,000 retail locations, which simplifies the payment process for users who prefer cash. Additionally, the platform utilizes artificial intelligence to personalize customer experiences and improve bill pay. The company's goal is to create a seamless and user-friendly payment experience while generating revenue through fees charged to businesses for processing payments.

Santa Clara, CaliforniaHeadquarters

2009Year Founded

$156.1MTotal Funding

SERIES_DCompany Stage

Fintech, AI & Machine LearningIndustries

201-500Employees

Benefits

Professional Development Budget

Risks

Emerging fintech startups could erode PayNearMe's market share with similar solutions.

Regulatory scrutiny may increase compliance costs for PayNearMe.

Partnership with Trustly exposes PayNearMe to open banking data privacy risks.

Differentiation

PayNearMe offers a wide range of payment options, including cash and digital wallets.

The platform integrates AI to enhance personalized customer experiences and improve payment solutions.

Partnerships with companies like Trustly and PayPal expand PayNearMe's payment capabilities.

Upsides

The rise of BNPL services presents an opportunity to expand PayNearMe's payment options.

Increasing mobile wallet usage allows PayNearMe to enhance its mobile-first payment methods.

Open banking regulations in the US offer new integration opportunities for PayNearMe.

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