Risk Analyst, Fraud Operations

Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Technology, Financial ServicesIndustries

Requirements

Candidates should have at least 3 years of analytical experience in consumer or business lending, preferably in credit risk or fraud. A strong background in building and maintaining reports in Tableau, sound knowledge of working with large datasets using SQL and Python, excellent communication and organizational skills, and a hands-on attitude with the ability to prioritize and multitask deliverables are required.

Responsibilities

The Risk Analyst, Fraud Operations will leverage various data sources to evaluate the risk of fraudulent applications for both new and repeat customers, focusing on both first and third-party risks. Responsibilities include reviewing accounts and fraud cases to identify risk-separating behaviors, managing the end-to-end resolution of client disputes, extracting data using SQL, performing ad hoc analysis, developing machine learning models using Python, developing and managing strategies to mitigate fraud risk, and developing and maintaining reports to measure progress against strategic business goals. The role also involves optimizing prompts for LLM agents to automate the detection of high-risk behavior and generate actionable outputs, working with autonomy, and partnering with underwriting, operations, analytics, portfolio strategy, customer experience, legal, and compliance teams.

Skills

SQL

Python

Machine Learning

Data Analysis

Fraud Detection

Risk Management

LLM Optimization

Underwriting

Portfolio Monitoring

Customer Experience

Data Extraction

Policy Development

Forward Financing

Provides fast funding solutions for small businesses

About Forward Financing

Forward Financing offers fast and flexible funding solutions to small businesses in the United States, focusing on those who may not qualify for traditional bank loans. Their main product is a merchant cash advance, which provides a lump sum of cash in exchange for a percentage of future sales, allowing for quick funding often within 24 hours. Unlike traditional lenders, Forward Financing operates in the alternative lending space, providing a more accessible application process, though at higher fees due to the increased risk. The company's goal is to support small business growth by offering reliable funding while adhering to high ethical standards.

Boston, MassachusettsHeadquarters

2012Year Founded

$365MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Parental Leave

Wellness Program

Professional Development Budget

Flexible Work Hours

Remote Work Options

Risks

New fintech startups in Boston may challenge Forward Financing's market share.

CEO Jason Mullins' strategic shifts could disrupt operations or alienate clients.

Expansion of $450 million credit facility may increase financial risk if not managed well.

Differentiation

Forward Financing offers fast, flexible funding with approvals within minutes.

The company has provided over $1.9 billion to 45,000 small businesses since 2012.

Forward Financing is A+ rated by the Better Business Bureau and has a 4.9-star Trustpilot rating.

Upsides

Increased demand for alternative lending boosts Forward Financing's market potential.

AI and machine learning enhance Forward Financing's risk assessment and underwriting processes.

Digital-first financial services trend aligns with Forward Financing's online application model.

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