Key technologies and capabilities for this role
Common questions about this position
The position is hybrid.
Candidates need at least 3+ years of relevant professional experience, proficiency in English, exemplary communication skills, stakeholder management experience, ability to handle large datasets with G-Suites, Excel, or Looker, strong analytical and problem-solving skills, data visualization and basic presentation skills, and traits like responsibility for metrics-reporting and being a team-player.
Deliveroo offers competitive benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation.
The role is part of the Rider Performance & Experience organization with a regional scope covering UAE, Kuwait, and Qatar, focused on optimizing rider performance and service delivery. Deliveroo emphasizes high growth, huge challenges, diversity, and prioritizing employee welfare as people are the heart of the business.
A strong candidate has 3+ years of relevant experience, proficiency in English, excellent communication and stakeholder management skills, data handling expertise with tools like Excel and Looker, strong analytical abilities, and demonstrates commitment to goals, punctual deliverables, and team collaboration.
Online food delivery connecting customers and restaurants
Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.