Reverse Logistics Associate I at Chamberlain Group

Tucson, Arizona, United States

Chamberlain Group Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Logistics, Supply Chain, Smart HomeIndustries

Requirements

  • High School Diploma or GED Equivalent
  • Forklift Certification
  • 1+ years experience in data entry and/or warehouse data processing environment OR 1+ years of experience in warehouse environment utilizing Microsoft Excel
  • Regular and predictable on-site attendance and ability to work assigned shift/schedule and additional hours as needed

Responsibilities

  • Ensure a clean and safe working environment as well as the safety and security of all employees by following all safety, company, and 6S standards in the distribution center
  • Inspect incoming customer warranty returned goods and compare material against RGA documents
  • Determine path of material based upon predetermined guidelines
  • Accurately record all data and disposition instructions in an Excel Template
  • Create and/or access Return Goods Authorizations to update all pertinent inspection information into RGA to accurately and successfully close RGA for all scenario types
  • Contribute and implement process suggestions in order to continuously improve RL operations
  • Identify deviations in the process and immediately notify supervisor in order to correct issue
  • Fully contribute in continuous improvement events to improve operations
  • Report company equipment and infrastructure damage to ensure repairs are completed to minimize safety risk
  • Comply with health and safety guidelines and rules
  • Protect CGI’s reputation by keeping information confidential
  • Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
  • Contribute to the team effort by accomplishing related results and participating on projects as needed

Skills

warehouse operations
reverse logistics
data entry
Excel
RGA processing
inventory inspection
SLA management
6S standards

Chamberlain Group

Smart home access control solutions provider

About Chamberlain Group

Chamberlain Group specializes in intelligent access solutions, focusing on smart home connectivity and access control systems. Their main products include garage door openers, commercial door openers, and gate operators, which can be professionally installed or purchased as DIY options for enhanced home security and convenience. The myQ app is a key feature that allows users to control their access points remotely, providing added security and convenience. Unlike many competitors, Chamberlain Group combines high-quality hardware with a smart home ecosystem that supports both direct sales and partnerships with professional installers. The company's goal is to lead in the access solutions market while ensuring customer satisfaction and promoting diversity and inclusion within the workplace.

Oak Brook, IllinoisHeadquarters
1954Year Founded
VENTURE_UNKNOWNCompany Stage
Hardware, Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Risks

Recall of LiftMaster myQ panels may harm reputation and consumer trust.
Patent lawsuit against Overhead Door Corporation could lead to financial liabilities.
Cybersecurity risks from automotive integrations may expose vulnerabilities.

Differentiation

Chamberlain Group offers a comprehensive smart home ecosystem with the myQ app.
The company provides both DIY and professionally installed access solutions.
Chamberlain Group has a long history of innovation in access control since 1900.

Upsides

Integration with EV charging stations enhances user convenience and platform utility.
Expansion into smart city infrastructure offers new growth opportunities.
AI-powered predictive maintenance can improve reliability and customer satisfaction.

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