401k Benefits Processing Associate
Human InterestSalary not specified
Retirement Plan Client Service Manager at Foundation Risk Partners
Winter Park, Florida, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Financial ServicesIndustries
Requirements
- Bachelor’s degree in Business, Finance, Accounting, or a related field
- 2–5 years of experience working with retirement plans, particularly 401(k) plans, in a client-facing, compliance or administrative capacity
- Experience supporting advisors and/or clients in a retirement plan or financial services environment
- Strong interpersonal, written, and verbal communication skills
- High attention to detail and ability to manage multiple projects simultaneously
- Proficiency with CRM systems (Salesforce preferred) and Microsoft Office Suite
- ASPPA, CEBS, QKA, or other designations related to 401(k) plan administration or ERISA compliance are a plus
Responsibilities
- Serve as an internal ERISA and 401(k) expert, offering ongoing guidance to Retirement Plan Advisors on DOL, IRS, PBGC, and other regulatory standards
- Research and analyze complex ERISA-related issues, developing clear and concise explanations for advisors and clients
- Assist in the preparation and review of 401(k) plan documents, amendments, and other regulatory filings to ensure ERISA compliance
- Support advisors in understanding and articulating fiduciary responsibilities to plan sponsors
- Stay abreast of new and evolving ERISA legislation, regulations, and industry best practices, proactively communicating relevant updates to the team
- Act as a trusted point of contact for Retirement Plan and 401(k) clients, addressing inquiries related to plan design, operations, and compliance
- Assist advisors in preparing for client meetings, including gathering data, generating reports, and developing customized proposals
- Collaborate with advisors to identify client needs and opportunities, contributing to the development of tailored retirement plan solutions
- Support advisors in explaining complex retirement plan concepts, including investment options, fee structures, and withdrawal strategies, to clients
- Facilitate communication and coordination between field advisors and internal departments (e.g., operations, legal, investment management)
- Support the onboarding of new retirement plan clients, ensuring all documentation is complete and compliant
- Support advisors in responding to client inquiries regarding plan administration, participant inquiries, and general retirement plan questions
- Maintain accurate and organized client and plan records inside of Salesforce CRM
- Assist in the preparation of client-facing materials and presentations
- Accurately diagnose issues and provide client-driven solutions that also meet IRS regulatory requirements
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Retirement Plan Client Service Manager position?
This information is not specified in the job description.
Is this role remote or does it require working in an office?
The position is based in Winter Park, FL, but specific details on remote or hybrid work arrangements are not provided.
What qualifications and experience are required for this role?
A Bachelor’s degree in Business, Finance, Accounting, or a related field is required, along with 2–5 years of experience working with retirement plans, particularly 401(k) plans, in a client-facing, compliance or administrative capacity. Expertise in ERISA compliance, 401(k) plan design, administration, and supporting advisors is essential.
What does the company culture or team environment look like?
This information is not specified in the job description.
What makes a strong candidate for this Retirement Plan Client Service Manager role?
Strong candidates will have a Bachelor’s degree in a relevant field and 2–5 years of hands-on experience with 401(k) plans in client-facing or compliance roles, plus deep knowledge of ERISA regulations and the ability to support advisors effectively.
Foundation Risk Partners
Insurance brokerage and consulting services
About Foundation Risk Partners
Foundation Risk Partners operates as an insurance brokerage and consulting firm, focusing on providing tailored insurance solutions and expert advice to clients across the United States. The company grows by acquiring other firms and expanding its services organically, ensuring a diverse mix of industry knowledge and specialized services. Their approach combines expertise in various sectors with a commitment to cultural alignment and shared values. Unlike many competitors, Foundation Risk Partners emphasizes a collaborative relationship with clients, aiming to achieve exceptional outcomes and drive success for their partners.
Daytona Beach, FloridaHeadquarters
2017Year Founded
$2MTotal Funding
DEBTCompany Stage
Consulting, Financial ServicesIndustries
201-500Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Paid Vacation
Risks
Over-reliance on AI could cause disruptions if technical issues arise.
Expansion into new regions may pose compliance and operational challenges.
Leadership changes might lead to strategic shifts affecting company stability.
Differentiation
Foundation Risk Partners leverages AI to enhance risk analysis accuracy and speed.
The company focuses on a strategic mix of industry expertise and cultural fit.
Foundation Risk Partners is rapidly expanding through acquisitions and organic growth.
Upsides
AI solutions have decreased cycle times by up to 90% for certain activities.
Prospect conversion rates have increased by up to 50% due to AI adoption.
Expansion into Baldwin, New York, offers new market opportunities.
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