Retail Supervisor at Columbia Sportswear Company

Sunrise, Florida, United States

Columbia Sportswear Company Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, ApparelIndustries

Requirements

  • No specific education required (High School Diploma or GED preferred)
  • 2-5 years of experience in position or specialization
  • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
  • Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers
  • Ability to frequently work in an active environment that requires constant movement, adjusting/moving items weighing up to 40 lbs., using specialized equipment, and exposure to dust and noise
  • Occasionally requires the ability to work in a place
  • Ability to communicate clearly with others
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts (adhering to all local, state, and federal laws)

Responsibilities

  • Oversee the day-to-day work of associate-level staff
  • Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store
  • Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing
  • Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example
  • Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility
  • Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors

Skills

Key technologies and capabilities for this role

POS systemin-store computerized systemstelephoneteam leadershipcustomer serviceretail operationsstaff traininginventory managementcommunication

Questions & Answers

Common questions about this position

What experience is required for the Retail Supervisor position?

Candidates need 2-5 years of experience in the position or specialization, with a High School Diploma or GED preferred but no specific education required.

What skills are necessary for this role?

Required skills include operating a Point of Sales (POS) system, other in-store computerized systems, and telephone, along with effective communication skills to exchange ideas with the team and customers.

Is this a remote position, or does it require working in a store?

This is an in-store retail position requiring frequent movement in an active environment, handling items up to 40 lbs., and availability for a flexible retail schedule.

What is the company culture like for Retail Supervisors?

The role emphasizes fostering a positive environment through teamwork and coaching, displaying high professional standards, leading by example, and demonstrating Columbia Sportswear Company values to create memorable customer experiences.

What makes a strong candidate for this Retail Supervisor role?

Strong candidates have 2-5 years of relevant experience, POS and communication skills, and the ability to lead by example in a fast-paced retail environment while ensuring store profitability and customer experience.

Columbia Sportswear Company

Designs and sells outdoor apparel and gear

About Columbia Sportswear Company

Columbia Sportswear Company designs and sells a variety of outdoor clothing and gear, including jackets, shirts, pants, shorts, footwear, and accessories like hats and backpacks. Their products are aimed at outdoor enthusiasts, hikers, campers, and active individuals of all ages. Columbia's products are known for their quality and durability, setting them apart from competitors in the outdoor apparel market. The company operates through a direct-to-consumer model, selling via their website, retail stores, and partnerships with other retailers, which helps them reach a wide audience. Their goal is to provide high-quality outdoor gear that enhances the experience of those who enjoy outdoor activities.

Portland, OregonHeadquarters
1938Year Founded
$40KTotal Funding
IPOCompany Stage
Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Company Match
401(k) Retirement Plan
Wellness Program
Employee Discounts
Mental Health Support

Risks

The new Cherry Hill Mall store may face challenges in a competitive retail environment.
The Vader Collection may not resonate with Columbia's core customer base.
Strategic shifts by new marketing leadership could impact brand loyalty.

Differentiation

Columbia Sportswear offers innovative outdoor apparel with a strong brand reputation.
The company employs a multi-channel sales strategy for broad market reach.
Columbia's collaborations, like the Star Wars collection, attract niche markets.

Upsides

The rise of outdoor activities post-pandemic boosts demand for Columbia's products.
Collaborations with franchises like Star Wars enhance brand visibility and appeal.
Direct-to-consumer sales and social media marketing reach younger demographics effectively.

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