Associate Client Manager - Retail
NielsenSalary not specified
Full Time
Junior (1 to 2 years)
$44,627 – $62,460Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Retail, TelecommunicationsIndustries
Requirements
- Prior retail or customer-facing sales experience is a plus (not required; training provided for those without experience)
- Flexibility to work a schedule between 9am-9pm, including weekends
- Ability to thrive in a fast-paced environment and be open to change
Responsibilities
- Use a consultative sales approach to guide customers through their options and create meaningful connections
- Meet sales targets using AT&T’s products, devices, and services to earn commissions
- Participate in community events, fill online orders, and make outbound calls to existing and potential customers
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the pay range for a Retail Sales Consultant at AT&T?
Retail Sales Consultants earn between $21.44 - $23.48 per hour plus up to $13,700+ in commissions if all sales goals are met, with top sellers earning $62,460 per year through uncapped commissions. Individual starting salary may depend on geography, experience, expertise, and education/training.
What are the work hours and schedule like for this role?
You'll work a schedule between 9am-9pm, including weekends, with monthly seniority-based schedules available 2 weeks in advance.
What skills or experience are required for the Retail Sales Consultant position?
Prior retail or customer-facing sales experience is a plus, but no sales experience is required as training, tools, and coaching are provided. A consultative sales approach, drive, passion for helping people, flexibility, and openness to change in a fast-paced environment are key.
What benefits are offered to Retail Sales Consultants?
Benefits include Medical/Dental/Vision coverage, 401(k) plan, tuition reimbursement, paid time off and holidays, sick leave, paid parental leave, adoption reimbursement, disability benefits, life insurance, supplemental programs, EAP, and employee discounts up to 50% off on AT&T services.
What makes a strong candidate for this Retail Sales Consultant role?
Candidates with prior retail or customer-facing sales experience stand out, but those without can succeed with provided training. Drive, passion for helping people, flexibility in a fast-paced environment, and the ability to meet sales targets through consultative selling are ideal.
AT&T
Telecommunications services including wireless and broadband
About AT&T
AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.
Dallas, TexasHeadquarters
1876Year Founded
$43.3MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Adoption Assistance
Disability Insurance
Life Insurance
Employee Assistance Programs
Wellness Program
Employee Discounts
Risks
The customer service guarantee may increase financial liabilities due to compensation for outages.
A recent data breach could damage AT&T's reputation and lead to customer churn.
Resistance to replacing landlines may impact customer retention and satisfaction.
Differentiation
AT&T offers a unique customer service guarantee, setting it apart from competitors.
The company is expanding its fiber network, enhancing broadband offerings in underserved areas.
AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.
Upsides
AT&T's fiber network expansion could provide a competitive edge in broadband services.
The new customer service guarantee may attract customers from competitors lacking similar assurances.
Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.
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