Retail Parts Pro at Advance Auto Parts

Billings, Montana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license
3-5 years of prior automotive parts experience
Proven sales ability with experience in customer transactions
Expert knowledge of store systems, advanced automotive system knowledge, and parts knowledge
Advanced identification, troubleshooting, and project assistance skills for DIY customers
Ability to source parts from special order, FDO, second source, etc
In-depth knowledge of store inventory and maintenance processes

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
Provide DIY services (battery installation, testing, wiper installs, etc.)

Skills

Key technologies and capabilities for this role

GAS2 sellingbattery installationwiper installsinventory managementcycle countsPOS systemsparts lookupdiagnostic equipmentASE P2automotive systems knowledge

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What key skills are required for the Retail Parts Pro role?

Required skills include working knowledge of automotive systems and diagnostic ability, ASE P2 certified or equivalent, advanced parts lookup and sourcing, operating POS and parts lookup systems, and proficiency with Microsoft Word and Excel.

What is the company culture like at Advance Auto Parts?

This information is not specified in the job description.

What makes a strong candidate for this Retail Parts Pro position?

Strong candidates have expert knowledge of automotive parts and systems, ASE P2 certification or equivalent, advanced selling and troubleshooting skills for DIY customers, and the ability to successfully complete the Parts Knowledge Assessment.