Retail Parts Pro at Advance Auto Parts

Hurst, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

Expert knowledge of store systems, advanced automotive system knowledge, and parts knowledge
ASE P2 certified or ASE ready equivalent (preferred)
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating/maintenance instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license
3-5 years of prior automotive parts experience
Proven sales ability with experience in customer transactions

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
Advanced identification, troubleshooting, and project assistance for DIY customers
Source parts from numerous places (special order, FDO, second source, etc.)
In-depth knowledge and maintenance of store inventory processes

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookupPOS systemsinventory managementbattery installationwiper installationdiagnostic equipmentautomotive systems knowledgeASE P2 certifiedstore systems

Questions & Answers

Common questions about this position

What is the employment type for this Retail Parts Pro position?

The position is full time.

What salary or compensation does this role offer?

This information is not specified in the job description.

What are the key skills required for the Retail Parts Pro role?

Key skills include working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, etc.), ASE P2 certified or equivalent, advanced parts lookup and sourcing, operating POS and inventory systems, and strong Microsoft software skills (Word, Excel).

What does the company culture emphasize for this role?

The company emphasizes high standards of customer service, friendly communication, safety knowledge, and maintaining store cleanliness and appearance.

What makes a strong candidate for the Retail Parts Pro position?

A strong candidate has expert automotive and parts knowledge, ASE P2 certification or equivalent, advanced selling and troubleshooting skills for DIY customers, and the ability to successfully complete the Parts Knowledge Assessment.