Retail Parts Pro at Advance Auto Parts

Moss Point, Mississippi, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license
Expert knowledge of store systems, advanced automotive system and part knowledge
Advanced identification, troubleshooting, and project assistance skills
Ability to source parts from special order, FDO, second source, etc
In-depth knowledge of store inventory and maintenance processes

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
Provide DIY services (battery installation, testing, wiper installs, etc.)

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsbattery installationbattery testingwiper installsdiagnostic equipmentinventory systemsautomotive systems knowledgeASE P2 certified

Questions & Answers

Common questions about this position

What is the employment type for the Retail Parts Pro position?

The position is full time.

What are the primary responsibilities of a Retail Parts Pro?

Primary responsibilities include providing GAS2 selling experience for DIY customers, achieving sales goals, managing DIY services like battery and wiper installs, ensuring customer service and store standards, and handling key holder duties.

What essential job skills are necessary for success as a Retail Parts Pro?

Essential skills include working knowledge of automotive systems and diagnostics, ability to speak and write English effectively, reading and interpreting documents, using basic math, Microsoft Word and Excel proficiency, and strong organizational skills.

What certifications or expertise are listed as success factors?

Success factors include being ASE P2 certified or ASE ready equivalent, along with expert knowledge in testing and diagnostic equipment, advanced parts lookup, sourcing, and selling skills for DIY customers.

What makes a strong candidate for the Retail Parts Pro role?

A strong candidate has expert automotive and parts knowledge, ASE P2 certification or equivalent, proficiency in inventory and POS systems, friendly communication skills, and the ability to successfully complete the Parts Knowledge Assessment.