Retail Parts Pro at Advance Auto Parts

Aberdeen, North Carolina, United States

Advance Auto Parts Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Automotive RetailIndustries

Requirements

  • ASE P2 certified or ASE ready equivalent (preferred)
  • Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
  • Speak and write English (Spanish a plus); communicate effectively and build strong relationships
  • Ability to read and interpret documents (safety rules, operating instructions, parts catalogs, procedure manuals) and write simple correspondence
  • Understand and execute instructions in written, oral, or diagram form
  • Successfully complete the Parts Knowledge Assessment
  • Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
  • Use Microsoft software effectively (Word, Excel required)
  • Strong organizational skills
  • Ability to work an assortment of days, evenings, and weekends
  • Valid driver's license
  • 3-5 years of prior automotive parts experience
  • Proven sales ability with experience in customer transactions

Responsibilities

  • Provide GAS2 selling experience for DIY customer visits and phone calls
  • Achieve personal/store sales goals and service objectives
  • Manage DIY services (battery installation, testing, wiper installs, etc.)
  • Ensure high standards of customer service and store appearance
  • Key holder responsibilities (task assignment/completion, safety, open/close duties)
  • Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
  • Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsbattery installationbattery testingwiper installationinventory managementcycle countsASE P2automotive diagnosticstroubleshooting

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What are the key responsibilities of a Retail Parts Pro?

Primary responsibilities include providing GAS2 selling experience for DIY customers, achieving sales goals, managing DIY services like battery installation and wiper installs, ensuring customer service and store standards, and handling key holder duties.

What essential skills are needed for this role?

Essential skills include working knowledge of automotive systems and diagnostics, effective English communication (Spanish a plus), ability to read and interpret documents, basic math proficiency, Microsoft Word and Excel usage, strong organizational skills, and completing the Parts Knowledge Assessment.

What success factors are important for this position?

Success factors include friendly communication, ability to locate and stock parts, safety knowledge, operating inventory and POS systems, parts and automotive knowledge, expertise in testing equipment, ASE P2 certification or equivalent, and advanced selling and sourcing skills.

What makes a strong candidate for the Retail Parts Pro role?

A strong candidate has expert knowledge of automotive parts and systems, ASE P2 certification or equivalent, advanced troubleshooting and sourcing abilities, strong customer service and selling skills, and proficiency in store systems like POS and inventory management.

Advance Auto Parts

About Advance Auto Parts

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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