Retail Parts Pro at Advance Auto Parts

New Brighton, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

Expert knowledge of store systems, advanced automotive system knowledge, and parts knowledge
ASE P2 certified or ASE ready equivalent (preferred, but not required)
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license
3-5 years of prior automotive parts experience
Proven sales ability with experience in customer transactions

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
Provide advanced identification, troubleshooting, and project assistance for DIY customers
Source parts from numerous places (special order, FDO, second source, etc.)
Manage in-depth knowledge of store inventory and maintenance processes

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsinventory systemsbattery installationbattery testingwiper installationdiagnostic equipmentautomotive systems knowledgeASE P2 certifiedstore inventory managementcustomer service

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What are the key skills required for the Retail Parts Pro role?

Key skills include working knowledge of automotive systems and diagnostic ability, expert knowledge of parts lookup and sourcing, advanced selling skills for DIY customers, proficiency with Microsoft Word and Excel, and ASE P2 certification or equivalent.

What compensation or salary can I expect for this role?

This information is not specified in the job description.

What does the company say about equal opportunity?

The company is an Equal Opportunity Employer and does not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

What makes a strong candidate for this Retail Parts Pro position?

Strong candidates have ASE P2 certification or equivalent, successfully complete the Parts Knowledge Assessment, demonstrate advanced automotive system knowledge, diagnostic skills, and proficiency in inventory systems, POS, and Microsoft software.