Retail Parts Pro at Advance Auto Parts

Mt Pleasant, South Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating/maintenance instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license
3-5 years of prior automotive parts experience
Proven sales ability with experience in customer transactions

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsinventory systemsbattery installationwiper installationtesting equipmentdiagnostic equipmentautomotive systems knowledgeASE P2 certified

Questions & Answers

Common questions about this position

What are the key skills required for the Retail Parts Pro position?

Key skills include working knowledge of automotive systems and diagnostic ability, ASE P2 certified or equivalent, advanced parts lookup and sourcing, operating POS and inventory systems, and proficiency with Microsoft Word and Excel.

Is this a full-time or part-time position?

This is a full-time position.

What does a Retail Parts Pro do on a daily basis?

Primary responsibilities include providing GAS2 selling experience, achieving sales goals, managing DIY services like battery and wiper installs, ensuring customer service and store standards, and handling key holder duties.

What success factors are important for this role?

Success factors include friendly communication, ability to locate and stock parts, safety knowledge, operating inventory systems, parts and automotive knowledge, advanced selling skills, and advanced solution recommendations.

What is the salary or compensation for this role?

This information is not specified in the job description.