Retail Operations Manager at Land O'Lakes

San Jose, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Agriculture, Retail, Animal NutritionIndustries

Requirements

Bachelor’s Degree in Ag or related business field (ex. Animal Science/Nutrition, Ag Business, Ag Education)
2+ years successful sales and/or nutritional experience influencing individuals through knowledge
Ability to manage shifting and multiple priorities in a motivated, responsive manner with shoppers and Retail store associates
Relationship skills: ability to create and maintain positive relationships with current and future accounts
Proven ability to interact well with customers, suppliers, employees, and management at all levels
Strong financial and analytical acumen; sales data analysis to create strong results
Able to relate Purina business strategies for positive outcomes
Ability to work independently and within cross-functional teams
Ability to resolve conflict or store complaints as they arise
Strong general management skills including ability to resolve issues quickly and effectively, analytical and strategic thinking
Communication skills: written and oral, including strategy presentations to staff at all levels
Creative thinker: possess the ability to develop and create new ideas, systems, and relationships for the success of the company
Planning skills: must have the ability to develop specific plans
Live in the assigned geography (Idaho, Washington, Colorado, Wyoming & Montana)

Responsibilities

Promote the Purina Animal Nutrition brand by partnering with local store management, driving product visibility, and ensuring flawless execution of promotions (45% Sales Activities)
Conduct regular store visits within assigned territory to build strong relationships and support premium product sales that exceed targets and budget goals (45% Sales Activities)
Deliver exceptional results in retail environments through strategic engagement and performance-driven initiatives (45% Sales Activities)
Act as the primary communication link between field teams and internal departments, including marketing, supply chain, and innovation (35% Business Execution)
Maintain in-depth knowledge of Purina branded products to support sales and training initiatives (35% Business Execution)
Build strong, trust-based relationships with accounts to enable training events, new store onboarding, and growth activities (35% Business Execution)
Develop strategic partnerships with key customer leaders such as Regional Vice Presidents, District Managers, Store Managers, Team Leads, and Receivers (35% Business Execution)
Collaborate effectively with peers and Customer Development Managers across the territory to ensure alignment and execution (35% Business Execution)
Record results and manage administrative responsibilities through the CRM platform (35% Business Execution)
Partner with cross-functional teams to create impactful sales and marketing collateral (20% Collaboration and Strategy)
Build strong internal and external relationships across divisions and companies to support broader growth objectives (20% Collaboration and Strategy)
Drive innovation by introducing new strategies and trend-forward approaches to elevate opportunities within the territory (20% Collaboration and Strategy)

Skills

Key technologies and capabilities for this role

SalesRetail OperationsCustomer Relationship ManagementTerritory ManagementBusiness DevelopmentProduct PromotionStore VisitsAnalytical DashboardsPurina ProductsFeed Sales

Questions & Answers

Common questions about this position

What is the work arrangement for this Retail Operations Manager role?

This is a remote position partnering with Farm & Ranch Retailers within Idaho, Washington, Colorado, Wyoming & Montana, but candidates will be expected to live in the geography.

What compensation is offered for this position?

The job offers competitive compensation and rewards.

What experience and education are required for this role?

A Bachelor’s Degree in Ag or related business field (ex. Animal Science/Nutrition, Ag Business, Ag Education) and 2+ years successful sales and/or nutritional experience influencing individuals through knowledge are required.

What benefits does Land O'Lakes provide?

Benefits include best-in-class healthcare for you and your family, powerful savings programs, training, and career progression.

What makes a strong candidate for the Retail Operations Manager position?

Strong candidates have a Bachelor’s Degree in Ag or related field and 2+ years of successful sales or nutritional experience, with the ability to influence through knowledge, build relationships, and drive sales in retail environments.