Retail Media Growth Manager at impact.com

Seattle, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, RetailIndustries

Requirements

5+ years of affiliate marketing experience, ideally in customer-facing roles with enterprise-level clients
Extensive experience with the impact.com platform (or similar) from both advertiser and Partner perspectives: experience with other affiliate networks is a plus
Strong communication and collaboration skills, capable of bridging technical and non-technical audiences

Responsibilities

Become a Retail Media Expert: Establish yourself as a trusted advisor on impact.com’s retail media solutions to clients, partners, and internal teams
Internal Education & Support: Collaborate with Client Services, Sales, and Publisher Development, and other internal teams to confidently communicate retail media product features and benefits. Support questions and relay feedback for product improvements
Client Adoption & Support: Guide retailers, vendor brands, and agencies with strategic retail media recommendations to drive product adoption. Manage campaign implementation and ongoing support while nurturing strong client relationships through regular check-ins
Partner Engagement & Growth: Work closely with partners and the Publisher Development team to increase awareness and participation in retail media campaigns. Facilitate technical integrations and enhancements to support campaign automation and growth
Product Development Collaboration: Provide timely client and partner feedback to Product teams. Track and manage product issues, ensuring efficient resolution and clear communication with stakeholders
Product Marketing Support: Partner with Product Marketing to create and maintain help center resources such as articles, videos, and guides for self-service support

Skills

Affiliate Marketing

Retail Media

Partnership Management

SaaS Platforms

Revenue Growth

Client Education

B2B Partnerships

impact.com

Partnership automation platform for businesses

About impact.com

Impact.com specializes in partnership automation within the digital marketing and advertising sector. The company provides a software platform that enables businesses to manage and optimize various types of partnerships, including affiliates and influencers. This platform automates key processes such as tracking, reporting, and payment processing, which helps clients save time and resources while focusing on growth strategies. Impact.com differentiates itself from competitors through its extensive global presence, with offices in major cities around the world, allowing for localized support. The company's goal is to help enterprises and large organizations scale their growth effectively through efficient partnership management, with a revenue model based on subscription fees for access to its SaaS platform.

Santa Barbara, CaliforniaHeadquarters

2008Year Founded

$322.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Unlimited Paid Time Off

Remote Work Options

Mental Health Support

Company Equity

401(k) Retirement Plan

401(k) Company Match

Flexible Work Hours

Parental Leave

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Risks

Emerging partnership management platforms increase competition, potentially eroding market share.

AI-driven marketing tools may outpace impact.com's technology, risking client attrition.

Stringent data privacy regulations could raise compliance costs and complexity.

Differentiation

Impact.com offers a comprehensive partnership management platform since 2008.

The platform supports diverse partnerships, including affiliates, influencers, and B2B.

Global presence with offices in major cities enhances localized support and expertise.

Upsides

Launch of impact.com/advocate expands into referral marketing, driving new revenue streams.

Recognition as #1 affiliate network for 2024 boosts brand credibility and client attraction.

Strategic partnerships with brands like HSN and VistaPrint indicate strong market position.

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