Retail Cashier & Stock - Mall of America Rack at Nordstrom

Bloomington, Minnesota, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Enjoys working in a fast-paced, high-energy environment
Ability to make the customer experience quick, easy, and fun
Expertise in all technologies used in the store environment
Ability to defuse customer situations and provide resolutions in a timely and effective manner
Qualified applicants (background checks conducted; considers criminal histories consistent with legal requirements)

Responsibilities

Create a smooth fitting room experience by greeting customers, taking them to fitting rooms, sorting, and returning clothing to the floor (Sales/Cashier)
Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program (Sales/Cashier)
Keep stockrooms organized and complete all inventory processes, ensuring merchandise is properly checked in and accurately ticketed (Sales/Cashier)
Work with the team to ensure the sales floor stays "runway ready" through re-merchandising and straightening throughout the day (Sales/Cashier)
Assist customers with a variety of transactions through a seamless and friendly experience (Cashier)
Receive, unload freight, unpack, and deliver newly arrived merchandise to selling departments (Stock/Fulfillment)
Fulfill customer orders in a timely manner following quality standards (Stock/Fulfillment)
Prepare and ship customer orders following quality, packing, and shipping standards (Stock/Fulfillment)
Utilize inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes (Stock/Fulfillment)
Assist in maintaining clean and organized selling floors and stockrooms (Stock/Fulfillment)
Provide general support to the store, e.g., set up special events, organize backroom, markdowns, and relocate store fixtures (Stock/Fulfillment)

Skills

Key technologies and capabilities for this role

Customer ServiceCashierStock ManagementInventory ControlFitting Room AssistanceMerchandisingFreight HandlingOrder FulfillmentPOS Systems

Questions & Answers

Common questions about this position

What benefits does Nordstrom offer to employees?

Nordstrom offers medical/vision, dental, retirement, paid time away, life insurance, disability, merchandise discount, and EAP resources.

Is this a remote position or does it require working at the Mall of America?

This is an in-person retail position at the Mall of America Rack, involving direct customer interaction and store tasks like cashiering and stocking.

What skills or experiences are needed for this role?

Key skills include providing friendly customer service, defusing situations effectively, demonstrating expertise in store technologies, and keeping stockrooms organized with accurate inventory processes.

What is the work environment like at Nordstrom Rack?

The environment is fast-paced and high-energy, with a focus on teamwork to keep the sales floor 'runway ready' and make the customer experience quick, easy, and fun.

How can I stand out when applying for this Nordstrom Rack position?

Highlight your enthusiasm for a fast-paced retail environment, customer service skills, ability to handle transactions and inventory, and interest in specific roles like sales, cashier, stock, or fulfillment during the interview.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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