Restaurant Floor Manager- Eataly West Palm at RPS North America

West Palm Beach, Florida, United States

RPS North America Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, RestaurantIndustries

Requirements

  • 2+ years of experience leading or managing a front-of-house restaurant team
  • Understanding of steps of service
  • Outstanding communication, leadership and problem-solving skills
  • Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
  • Knowledge of Italian cuisine and beverage highly preferred
  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Food Handler’s License preferred

Responsibilities

  • Assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants
  • Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks
  • Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
  • Documents, investigates, escalates and resolves all employee and guests incidents
  • Ensures exceptional service standards are consistently met and that activities are carried out effectively
  • Inspects dining room and storage areas to ensure compliance with health and safety regulations
  • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
  • Reviews financial information such as sales, inventory and costs to monitor budget
  • Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc
  • Performs other duties as required or assigned

Skills

front-of-house management
staff training
service standards
health and safety compliance
inventory management
budget monitoring
leadership
problem-solving
Italian cuisine knowledge
steps of service

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters
1970Year Founded
$31.5KTotal Funding
ACQUISITIONCompany Stage
Consulting, Energy, Enterprise SoftwareIndustries
5,001-10,000Employees

Risks

Increased competition from AECOM with new regional director.
Acquisition by Tetra Tech may impact client relationships.
Internal competition from NEO Material Development Kit could cause brand confusion.

Differentiation

RPS Group offers a wide range of consulting and advisory services.
The company has a strong focus on sustainability and environmental consulting.
RPS leverages its global presence and multidisciplinary teams for tailored solutions.

Upsides

Increased demand for environmental consulting due to global sustainability focus.
Growing interest in digital transformation aligns with RPS's expertise.
Expansion of green finance offers new project opportunities for RPS.

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