Resource Planning Lead
LivefrontSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries
Requirements
- Strong Excel/Sheets skills
- Strong analytical mindset with high level of numerical ability to spot trends and opportunities in raw data
- Basic resource capacity planning knowledge
- Experience with Risk & Controls Management
- Ability to work cross-functionally with a wide range of stakeholders
- Strong decision-making abilities with a balanced, customer-focused approach
- Experience in SQL and/or data analysis preferable (not essential if desire to learn is present)
Responsibilities
- Build and maintain the resource management framework, transitioning from manual tasks to automated systems, improving data extraction to service delivery
- Analyze complex data to produce clear, meaningful reports and dashboards
- Track key performance indicators (KPIs), forecast resource needs, and provide insights for key decisions
- Manage the flow of resource requests
- Act as the go-to expert for the resource planning tool
- Provide administrative support for recruitment and budget alignment
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the work location and hybrid policy for this role?
This is a permanent position based in the Nottingham office with a hybrid working model, requiring you to be in the office 3 days a week on Tuesdays, Wednesdays, and Thursdays.
What are the key skills required for the Resource Capacity Process Analyst role?
Strong Excel/sheets skills, strong analytical mindset with high numerical ability, basic resource capacity planning knowledge, experience with Risk & Controls Management, and ability to work cross-functionally are required. SQL and/or data analysis experience is preferable.
What is the salary or compensation for this position?
This information is not specified in the job description.
What is the company culture like for this team?
The team is collaborative, emphasizing connection and working closely with tech, delivery leaders, engineers, finance, and project management staff. They value diversity, inclusion, and building diverse teams.
What makes a strong candidate for this role?
Candidates with strong Excel skills, analytical mindset, cross-functional collaboration experience, and a customer-focused approach to decision-making stand out. A desire to learn SQL or data analysis is beneficial even if not essential.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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