Senior Research Associate - AI
Keywords Studios- Full Time
- Senior (5 to 8 years)
Candidates should have 5+ years of experience in AI/ML engineering and a proven track record of working on AI/ML projects from concept to production. Experience with deploying AI models in production environments is required, along with strong coding skills and the ability to write amazing code quickly.
The AI Engineer will evaluate cutting-edge AI solutions and ensure their successful implementation in enterprise environments. They will collaborate closely with large tech enterprises to build a category-defining product that scales to massive enterprises and high-growth startups.
Generative AI solutions for customer support
Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.