Remote Notary Scheduler/Coordinator (11am-8pm PST) at First American

Santa Ana, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Real Estate, Title InsuranceIndustries

Requirements

2+ years experience in an escrow related role
High School diploma or equivalent
Customer service skills
Problem solving skills
Strong organizational skills
Knowledge of MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Knowledge of company and/or client operating systems

Responsibilities

Performs a wide range of administrative duties to gather information and assist in the escrow process
Scheduling signing appointments
Obtaining closing documents from escrow
Communicating with customer and escrow staff via phone and email
Initiating transaction creation in various applications for the signing appointment
Monitoring a team inbox
Other duties as assigned
Provides support to Escrow department by assisting with customer service and administrative duties related to escrow closings
May provide general support for a team, or partner with an escrow officer
Primarily focused on residential transactions

Skills

Key technologies and capabilities for this role

SchedulingCustomer ServiceEscrow ProcessingPhone CommunicationEmail CommunicationAdministrative SupportTransaction InitiationInbox Management

Questions & Answers

Common questions about this position

What is the pay range for the Remote Notary Scheduler/Coordinator role?

The pay range is $19.81-$22.00 hourly, based on factors like job-related knowledge, skills, experience, business requirements, and geographic location.

Is this a remote position, and what are the work hours?

Yes, this is a fully remote role with a work shift from 11am to 8pm PST.

What skills and experience are required for this position?

Required qualifications include 2+ years of escrow-related experience, a high school diploma or equivalent, customer service skills, problem-solving skills, strong organizational skills, knowledge of MS Office suite, excellent verbal/written communication skills, professionalism, positive service attitude, strong detail orientation, and knowledge of company/client operating systems.

What is the company culture like at First American?

First American has a people-first culture that emphasizes inclusivity, support, empowerment, innovation, diversity, equity, and inclusion, earning accolades like the Fortune 100 Best Companies to Work For for ten years.

What makes a strong candidate for this Remote Notary Scheduler/Coordinator role?

Strong candidates will have 2+ years of escrow-related experience, excellent customer service and communication skills, strong organizational abilities, and proficiency in MS Office, with a detail-oriented and professional attitude.

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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