Remote Customer Service Fraud $15per Hour + Day One Benefits at Global Payments

Greensboro, Georgia, United States

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Ability to respond to 25 or more account inquiries per hour
Ability to assist with the completion of lost stolen reports
Ability to build credit card replacement orders
Ability to learn and apply department policies, procedures, and external regulations

Responsibilities

Investigates potential credit card fraud cases
Analyzes account history, including payment and transaction history
Contacts customers to obtain additional information
Maintains accurate documentation of all investigation information
Responds to Service Level Agreement (SLA) defined alerts
Assists with blocking and transferring compromised accounts
Builds credit card replacement orders and completes shipping materials
Develops knowledge and skills to identify fraudulent credit card activity

Skills

Global Payments

Payment technologies and software solutions

About Global Payments

N/AHeadquarters

N/AYear Founded

N/ACompany Stage

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