Relief Escrow Officer at First American

Palm Springs, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Real EstateIndustries

Requirements

2-4 years of escrow-related experience
Experience directly handling escrow transactions as an escrow assistant (preferable)
Openness to new technology and proprietary programs; adjusts easily to new workflow
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both internal team and external customers; comfortable using various types of communication to meet customer needs
Problem solver with strong organizational skills, detail oriented, and knows how to navigate internal and external resources to resolve issues
Thrives in contributing to a team working together to deliver beyond customer expectations
Comfortable guiding and supporting future talent learning the business
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
Valid Licensing/Certification as required by applicable state
High school diploma or equivalent
Ability to travel to different offices in the area

Responsibilities

Complete real estate escrow transactions by determining requirements
Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company
Ensure that all funds are properly accounted for and disbursed in accordance with the terms of the contract and company policy
Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
Examine property titles, mortgages, and trust deed documents
Prepare legal documents for the closure of the sale
Complete closing by recording and filing documents, preparing, and distributing final closing statements and title
Establish new escrow accounts
Manage funds
Process documents for closings
Complete settlements in accordance with established policies and procedures

Skills

Key technologies and capabilities for this role

Escrow ManagementReal Estate TransactionsFund ManagementDocument ProcessingClosing SettlementsCustomer ServiceDecision MakingCommunicationMulti-tasking

Questions & Answers

Common questions about this position

What is the salary for the Relief Escrow Officer position?

This information is not specified in the job description.

Is this a remote position, or where is it located?

The role is based in the Coachella Valley and requires travel to different offices in the area.

What key skills are required for this Relief Escrow Officer role?

Essential skills include exceptional decision-making, strong communication, and the ability to multi-task as part of a team.

What is the company culture like at Pango Group and First American?

The company emphasizes a people-first culture, hiring hungry, humble, and smart individuals, valuing inclusion, and has been recognized as one of the Los Angeles Best Places to Work and on the Fortune 100 Best Companies to Work For list.

What makes a strong candidate for the Relief Escrow Officer position?

Strong candidates are enthusiastic, possess exceptional decision-making, communication, and multi-tasking skills, and thrive in a dynamic, fast-paced team environment focused on customer service.

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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