Director, RCM Client Success
Modernizing Medicine- Full Time
- Expert & Leadership (9+ years)
Employment Type: Full-Time
Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.
Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food.
In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.
At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:
Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.
Learn more at www.foodsmart.com
We are seeking a dynamic and experienced Registered Dietitian Manager to lead our team of full-time dietitians at Foodsmart. Our Foodsmart RDs leverage Foodsmart's digital platform to provide a broad range of nutrition and health-related consultations, ultimately helping our members stretch their food dollar, eat healthier, and reduce the risk of chronic disease.
As a member of our full-time provider team, you’ll directly change the lives of the members we serve alongside our providers; and as a manager, you’ll have the opportunity to 10x that impact by coaching and supporting the professional development and clinical performance of a team of providers.
The ideal candidate will possess strong leadership skills, a passion for coaching and professional development, and a commitment to enhancing member outcomes. This role involves a blend of performance management aligned with company goals, team management, clinical oversight, and data-driven decision-making to ensure our team meets and exceeds business goals and performance metrics.
As an essential member of our clinical team, you’ll play a crucial role in supporting our full-time dietitians. Your primary responsibility will be to manage the development and performance of a pod of full-time dietitians. In addition, you will partner with the clinical leadership team to understand upcoming process and quality improvement initiatives and will lead your team through change via clear communication, empathy, and easy-to-understand metrics. We’re seeking an individual who has exceptional communication skills and understands how to cultivate an environment of high performance and strong clinical outcomes that are aligned with business goals and metrics.
Personalized nutrition and meal planning platform
Foodsmart offers a platform that helps individuals and families improve their nutrition and meal planning through dietary assessments and nutrition counseling from dietitians. Users receive personalized meal plans and can order healthy food directly to their homes via partnerships with delivery services like Instacart and Grubhub. What makes Foodsmart unique is its combination of meal planning, nutrition advice, and food delivery in one service, catering to those with specific health needs and families seeking healthier options. The company's goal is to empower people to make better dietary choices and enhance their overall health.