Regional Supervisor, OnSite Operations - Springfield, IL at Stryker

Springfield, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

High school diploma or high school equivalent degree
4+ years of professional experience
Travel up to 75% overnight as needed to support your team and customers
Lift up to 60 lbs occasionally and 20 lbs frequently and work on your feet for extended periods
Strong communication and relationship-building skills
Strong organizational and problem-solving abilities
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Preferred qualifications
Bachelor’s degree in business, marketing, or related discipline
2+ years of leadership or supervisory experience
Minimum of 1 year of experience supporting Operating Rooms in clinical and surgical settings
5+ years of experience in OnSite Operations, ProCare, or a related field, with familiarity using Stryker systems like VPN access and I-Expense reporting
Prior experience managing remote or field-based teams
Background in medical device service or support
Familiarity with healthcare compliance and reporting tools

Responsibilities

Manage, guide, and strengthen a diverse team of OnSite Specialists across your assigned region
Oversee team scheduling, attendance, and timekeeping while ensuring training compliance and consistent service coverage
Travel regularly to connect with your team, support customers, and strengthen partnerships across the region
Facilitate hiring, onboarding, performance feedback, and career development to help team members grow
Track and report on regional performance, sharing insights with the Associate OnSite Operations Manager
Partner with Sales teams to strengthen customer relationships and expand OnSite support
Coordinate with hospital administrators and clinicians to ensure service excellence
Support the successful launch of new accounts with a focus on team readiness and customer satisfaction

Skills

Team Management

Employee Scheduling

Performance Management

Hiring

Onboarding

Training Compliance

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Customer Relationship Management

Sales Partnership

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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