Regional Product Specialist (Services) at Danaher Corporation

São Paulo, State of São Paulo, Brazil

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Diagnostics, Biotechnology, HealthcareIndustries

Requirements

Technical or Bachelor’s degree in Life Sciences, Engineering, or related field
Proven strong field experience in technical roles within the healthcare or medical devices industry; IVD experience is a strong plus
Proven ability to manage complex technical processes and support multidisciplinary teams
Experience with CRM tools (Salesforce), ERP systems, and Microsoft Office Suite
Ability to work effectively across cultures and geographies
Advanced English (spoken and written)
Advanced Brazilian Portuguese (spoken and written)
Spanish (preferred)

Responsibilities

Serve as the regional subject matter expert for Leica products, providing technical and application support to customers, training, Field Service Engineers (FSE), Field Application Specialists (FAS) and/or Indirect Channels across LATAM
Manage knowledge base across the region for Services, by delivering service product training and workshops for internal teams, indirect channels and customers, ensuring proper usage and best practices
Escalate critical technical issues and troubleshooting services promptly and follow up on corrective actions to prevent recurrence
Monitor product performance in the field, collect feedback, and communicate improvement opportunities to global product teams
Support the launch of new products in LATAM, including training, marketing alignment, and technical validation
Participate in regional and global product meetings to share insights and best practices
Provide advanced technical guidance, training, and field support, while collaborating with commercial teams to drive business growth and customer satisfaction

Skills

Key technologies and capabilities for this role

technical guidancetrainingfield supportcancer diagnosticsbiopsyproduct supportcustomer supportLATAM travel

Questions & Answers

Common questions about this position

Is this position remote or does it require office presence?

This position is remote with frequent travel across LATAM and presence at customers' offices as needed.

What are the main responsibilities of the Regional Product Specialist?

The role involves serving as the regional subject matter expert for Leica products, providing technical and application support, training, and managing the knowledge base across LATAM for services.

What is the company culture like at Leica Biosystems?

The culture emphasizes belonging where unique viewpoints matter, continuous improvement via the Danaher Business System, collaboration in a diverse global community, and a fast-paced matrix organization focused on innovation and impact in cancer diagnostics.

What team will I be part of and who do I report to?

You will be part of the Services and Applications team and report to the Services and Application Manager.

What kind of experience makes a strong candidate for this role?

Strong candidates thrive in fast-paced matrix organizations, have expertise in technical services and applications for Leica products, and can provide advanced guidance, training, and support across LATAM.

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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