Regional Director of Operations at Abarca Health

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Mental HealthIndustries

Requirements

Healthcare innovator who thrives in high-growth environments and can lead through change
Knows what “good” looks like and what makes the business tick
Results-oriented with experience defining and developing playbooks to support teams in achieving organizational goals
Adept at navigating ambiguity in an early-stage startup
High EQ and low ego, comfortable leading or doing
Growth mindset, excited to build ground-up systems supporting an innovative care model

Responsibilities

Lead people, programs, and systems fueling success on the East Coast (New York, North Carolina, and future EST markets)
Report to the COO and act as a steward to resources while modeling the Amae way
Foster an environment of excellence in care delivery through modeling, teaching, and reinforcing behaviors that elevate patient engagement and service delivery
Work closely with clinical leadership to deliver high-quality care for complex patients, ensuring unique needs are met with empathy and expertise
In partnership with clinical and operational stakeholders, devise and implement strategic initiatives to elevate quality of care, member outcomes, and cost-efficiency
Manage P&L, working with growth, finance, and clinical leaders to drive revenue, manage costs, and direct strategy for healthy care margins

Skills

Key technologies and capabilities for this role

Operations LeadershipHealthcare ManagementTeam LeadershipProgram ManagementPatient Care CoordinationBehavioral HealthStrategic GrowthEast Coast Operations

Questions & Answers

Common questions about this position

What is the reporting structure for the Regional Director of Operations?

The role reports directly to the COO and is accountable for building and supporting the Amae Health Model across specified markets.

What regions will this role cover?

The position leads operations on the East Coast, specifically across New York, North Carolina, and future EST markets.

What are the main responsibilities of this role?

Key areas include fostering excellence in care delivery, partnering with clinical leadership for high-quality care, and leading strategic planning and execution to improve quality, outcomes, and efficiency.

What kind of team will I be joining at Amae Health?

You'll join a team of healthcare leaders, operators, builders, and technologists from companies like One Medical, Forward Health, Stanford, Hinge Health, Palantir, The Four Seasons, and Brightline, focused on a patient-first behavioral health model.

What experience makes a strong candidate for this position?

Strong candidates have leadership experience in healthcare operations, ability to build and scale programs across regions, and a passion for patient-centered care in behavioral health, ideally with backgrounds similar to the team's operators and builders.

Abarca Health

Pharmacy Benefit Management services provider

About Abarca Health

Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.

Aventura, FloridaHeadquarters

2005Year Founded

VENTURE_UNKNOWNCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

PTO

Parental leave

Work flexibility

Health insurance

Wellness stipend

401k

Tuition reimbursement

Leadership development programs

Risks

Increased competition from Amazon Pharmacy and Mark Cuban's Cost Plus Drug Company.

Growing focus on specialty drugs may require platform adaptation.

Shift towards price transparency could pressure Abarca's pricing models.

Differentiation

Abarca Health's Darwin platform is highly adaptable and user-friendly.

The company offers innovative programs like Triple S en Casa for home delivery.

Abarca Health ensures compliance with ever-changing healthcare regulations.

Upsides

Abarca transitioned two million members to Darwin in 18 months, showing operational efficiency.

Collaboration with Blue Shield of California boosts Abarca's reputation in the PBM sector.

Recognition as a top IT workplace attracts top talent, driving innovation.

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