Rédacteur(e) II, bilingue – Sinistres Biens Entreprise / Bilingual Claims Analyst II, Commercial Property at AIG

Montreal, Quebec, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Minimum of two (2) years of experience in claims handling for Business Property insurance
Excellent oral and written communication skills
Customer-focused with a commitment to providing excellent service
Proven organizational skills, including the ability to manage workload and maintain a claim journal
Exceptional problem-solving and decision-making skills, with the ability to work independently within assigned authority
Required Certification: Claims Expert (5A)
Language Proficiency: Bilingual (English and French) is an asset

Responsibilities

Manage new and existing Business Property insurance claims, including Marine and Energy
Evaluate coverage, reserves, and conduct detailed post-loss investigations, documenting findings accurately
Communicate effectively, both verbally and in writing, with clients, brokers, underwriters, and other business partners
Respond promptly to calls, emails, and letters
Process claims in accordance with best practices, claim handling guidelines, and all compliance and regulatory requirements
Assign claims to legal counsel and consult with them on claims requiring the filing of a statement of claim
Follow litigation guidelines and participate in mediation, as needed
Work autonomously within assigned authority and contribute effectively to the team

Skills

Key technologies and capabilities for this role

Claims HandlingBusiness Property InsuranceMarine InsuranceEnergy InsuranceClaims InvestigationCoverage EvaluationReserve ManagementBilingual English FrenchClaims Expert (5A)Litigation ManagementCustomer ServiceProblem Solving

Questions & Answers

Common questions about this position

What is the salary for this Bilingual Claims Analyst II position?

This information is not specified in the job description.

Is this role remote or onsite?

The position is onsite.

What skills and experience are required for this claims role?

Candidates need a minimum of two years of experience in claims handling for Business Property insurance, excellent oral and written communication skills, proven organizational skills, exceptional problem-solving and decision-making skills, and the Claims Expert (5A) certification. Bilingual proficiency in English and French is an asset.

What is the work environment like at AIG for this role?

The role involves working autonomously within assigned authority while contributing effectively to the team, in a customer-focused environment committed to excellent service.

What makes a strong candidate for this Bilingual Claims Analyst position?

A strong candidate will have at least two years of Business Property insurance claims experience, the required Claims Expert (5A) certification, bilingual English/French skills, and demonstrated abilities in communication, organization, problem-solving, and independent decision-making.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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