Ratings Operations Specialist: S&P Global Ratings at S&P Global

Toronto, Ontario, Canada

S&P Global  Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Credit RatingsIndustries

Requirements

  • Bachelor’s degree
  • At least one year of applicable professional experience in operations or a client-facing role
  • Ability to prioritize, multitask, and stay poised in a fast-paced, high-pressure environment while ensuring the highest quality output
  • Comprehensive English communication skills (Intermediate level reading, speaking, and writing)
  • Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service
  • Ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment
  • Strong ability to guide and influence colleagues and stakeholders
  • Adaptable self-starter who takes initiative and drives tasks to completion with strong execution

Responsibilities

  • Complete key steps of the end-to-end ratings process for low and medium complexity jobs independently with pace and precision to meet customer needs
  • Support team priorities, including job processing, continuous improvement, and change management, with pace and quality to meet customer needs
  • Show proficient understanding of the end-to-end ratings process, SOPs, operating manuals, and standard work
  • Guide analysts and other business partners through the ratings process and support change management of improvement efforts
  • Voice continuous improvement needs, participate in problem-solving, and process improvement efforts to live the ROS mission and achieve the ROS vision
  • Connect key partners across Commercial, Data, Technology, and Compliance teams to solve business problems and participate in improvement efforts to meet customer needs
  • Work from the office a minimum of 2 days per week

Skills

Key technologies and capabilities for this role

Ratings ProcessSOPsOperating ManualsProcess SimplificationContinuous ImprovementChange ManagementProblem Solving

Questions & Answers

Common questions about this position

What is the work arrangement or office requirement for this role?

All employees are required to work from the office a minimum of 2 days per week, and final-stage candidates must attend at least one in-person interview at the nearest S&P Global Ratings office.

What are the basic qualifications required for this position?

A Bachelor’s degree, at least one year of applicable professional experience in operations or a client-facing role, comprehensive English communication skills, and the ability to prioritize and multitask in a fast-paced environment are required.

What communication and teamwork skills are needed for this role?

Excellent interpersonal, written, and verbal communication skills with a focus on customer service, plus the ability to work collaboratively with business partners in a team-oriented global environment and guide stakeholders, are required.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Ratings Operations Specialist position?

Strong candidates are adaptable self-starters with initiative, the ability to execute tasks with pace and precision, and skills in identifying inefficiencies, alongside preferred deep understanding of ratings processes and SOPs.

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters
1917Year Founded
IPOCompany Stage
Data & Analytics, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Professional Development Budget
401(k) Company Match
Family Planning Benefits
Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.
Increased competition from AI-driven platforms like Brooklyn Investment Group.
Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.
The company offers comprehensive ESG solutions, meeting growing sustainability demands.
S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.
Rising demand for ESG data enhances S&P Global's market position.
Expansion into India strengthens S&P Global's research and insights offerings.

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